Summary
Overview
Work History
Education
Skills
Executive Statement
Notable Experience
Certification
Timeline
Generic

JOHNNIE WILLIAMS

Chicago,IL

Summary

Communicative Public Safety Officer gifted at empowering, guiding and influencing others to maintain law and order. Excellent problem-solving and multitasking abilities. Highly dedicated individual exhibiting the highest degree of professionalism.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Public Safety Officer

Franciscan Health Hospital
07.2023 - Current
  • Maintains accurate records of incidents and actions taken during shifts, contributing to effective communication between team members and supervisors.
  • Provides first aid assistance during medical emergencies, applying life-saving techniques until paramedics arrived on scene.
  • Monitors surveillance systems for potential threats or suspicious behavior around critical infrastructure, reporting findings to appropriate authorities for further investigation.
  • Notifies emergency personnel of incidents requiring medical assistance and aid.
  • Utilizes conflict resolution skills to de-escalate tense situations involving disputes between patients and providers.

Security Officer

Proviso West
03.2014 - 07.2023
  • Maintained the safety and security of the internal building, external areas, and over 2000+ staff, students, and visitors alike
  • Circulated school grounds monitoring activities inside and outside of school grounds in effort to prevent disturbance and safety hazards
  • Responded to incidents and emergencies in accordance with school policy and procedure
  • Trained new security officers on best practices, policy, and procedure
  • Developed strong relationships with student body to foster trust between the facility's security team and its students.
  • Prepared required written report of incidents and disciplinary referral as necessary
  • Assisted Emergency services in the event of emergency or crisis situation.

Contracted Security

The Wit Hotel - A Doubletree By Hilton
12.2021 - 08.2022
  • Utilized expert knowledge in physical security systems such as alarms and CCTV for optimal coverage of hotel sites.
  • Provided detailed reports on incidents or suspicious activities, enabling swift action from relevant authorities when necessary.
  • Reduced potential threats by maintaining constant vigilance and monitoring access points during events.
  • Created a safe work environment for colleagues and guests by identifying potential hazards and implementing preventive measures accordingly.
  • Demonstrated adaptability in addressing evolving challenges within the hotel industry while maintaining high levels of professionalism.

Security Officer

Bremen
08.2012 - 03.2014

Parcel Delivery Driver for Fed Ex

FCR Enterprise
11.2008 - 08.2012
  • Completed delivery routes for Fed Ex throughout Downtown Chicago/ Metro Chicago area accepting responsibility for safely securing packages to prevent damage, theft, or incorrect delivery
  • Prepared route by sorting and loading packages for delivery
  • Resolved customer complaints professionally, maintaining positive relationships with clients.
  • Tracked package status using digital systems, keeping customers informed throughout the delivery process.
  • Developed strong relationships with local businesses as their primary point of contact for parcel services.

Illinois Armed Guard Driver

Dunbar Armor
11.2005 - 03.2007
  • Operated armored truck, delivering and retrieving high valuables to and from businesses and corporate clients


Education

Associate of Applied Science -

Robert Morris College
12.2012

Skills

  • De-escalation Strategies
  • First Aid Certified
  • Report Preparation
  • Emergency Response
  • Conflict de-escalation
  • Surveillance techniques
  • Security management
  • Firearms knowledge

Executive Statement

Reliable Public Safety Officer,with over 15+ of experience ensuring safety and security. Officially licensed to carry and operate firearms. Reliable and attentive with sound judgment and reasoned thinking in dynamic and high-pressure situations. Uses interpersonal communication to effectively communicate. Practices de-escalation techniques to resolve issues and disputes before incidents occur. Excels at minimizing offensive behavior, including theft, by enforcing organization safety and security practices and policies and making security presence known. 


Notable Experience

Freshmen-Sophomore Basketball Coach, 2018, 2020, Demonstrated management abilities that enhance productivity and encourage performance. Capable of building positive relationships while teaching students new skills and guiding development of existing competencies., Organized and evaluate student athletes, Conducted and supervised practices / player conditioning, Prepared and implement game strategies, Provide appropriate leadership, mentorship, and direction for young student athletes on skills and team concepts. Supported day-to-day management and operations of basketball program in partnership with head coach.

Certification

  • CPR Certified
  • Crisis Training Prevention Certified
  • Illinois Security Unarmed and Armed Certification
  • Technical Support Fundamentals Certification

Timeline

Public Safety Officer

Franciscan Health Hospital
07.2023 - Current

Contracted Security

The Wit Hotel - A Doubletree By Hilton
12.2021 - 08.2022

Security Officer

Proviso West
03.2014 - 07.2023

Security Officer

Bremen
08.2012 - 03.2014

Parcel Delivery Driver for Fed Ex

FCR Enterprise
11.2008 - 08.2012

Illinois Armed Guard Driver

Dunbar Armor
11.2005 - 03.2007

Associate of Applied Science -

Robert Morris College

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JOHNNIE WILLIAMS