Johnnieann Johnstone
Beachtel Creek Medical Clinic
Willits,CA
23
years of professional experience
Detail-oriented Medical Coder with expertise in coding, billing, and healthcare regulations. Ensures compliance and optimizes billing processes while managing multiple tasks effectively. Utilizes electronic medical record systems to enhance operations and maintain patient confidentiality. Collaborates with teams to adapt to changing needs and delivers exceptional service to patients and staff.
Work History
Medical Coding and Billing Specialist
9 Years 3 Months- Reviewed insurance claims for compliance with regulations and resolved discrepancies.
- Analyzed patient medical records to ensure accurate coding and billing practices.
- Implemented process improvements to enhance accuracy in coding procedures.
- Collaborated with healthcare providers to clarify documentation for optimal reimbursement.
Office Manager
9 Years 9 Months- Managed billing processes, verified accuracy of insurance claims, and reduced discrepancies in accounts receivable.
- Facilitated team meetings to discuss operational improvements and address challenges within the office environment.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
Education
- Certified Nursing Assistant
High School Diploma
Skills
ICD-10 proficiency
Medical record review
HIPAA compliance
Medical terminology expertise
Compliance training
Insurance claims management
Workflow optimization
Claims processing
Telephone etiquette
Adaptable and flexible
Timeline
Medical Coding and Billing Specialist
Beachtel Creek Medical Clinic
05.2017 - CurrentRead More
Office Manager
Nancy Moilanen- Speech Pathology
07.2003 - 04.2013Read More
Mendocino ROP Program
from Certified Nursing Assistant
Read More
Willits High School
High School Diploma
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