Johnnischa Martinez
Victorville,CA
Summary
Highly skilled and enthusiastic professional with more than 15 years of experience in the nursing field and 2 years in managing operations in patient-centric medical facility. Contributed to high-volume medical practices by providing exceptional customer service. Healthcare Manager with proven to deliver exemplary level of healthcare service delivery to patients and coordinate admission and discharge of patients. Plan and implement strategies for developing improved health care management. Proven problem solver and excellent communicator. Strong organizational skills, understanding of data collection and performance metrics. Recognized for staff development leading to high performing teams. Willingness to take on added responsibilities to meet team goals.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Health Services Manager
St. John of God Health Care Services
11.2021 - Current
- Led staff meetings to keep team informed of departmental changes and provide opportunities for staff to share ideas and concerns.
- Investigated and independently resolved complaints from staff, physicians, and patients by leveraging clinical judgment and unit management expertise.
- Fostered improvement in staff development, personnel training, and standards of patient care.
- Conducted routine facility inspections, identifying areas needing improvement and eliminating hazards posed to staff and residents for continued compliance with associated regulations.
- Spearheaded and implemented new projects to expand scope of engagement.
- Ordered all pharmacy supplies and kept check on inventory.
- Communicated with patients, ensuring that medical information was kept private.
- Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
- Liaised with other healthcare professionals to develop comprehensive patient care plans and provide highest quality of care.
- Established compassionate environment by providing psychological, emotional and spiritual support to patients and families.
- Assisted with admissions, appointments, transfers, and discharges.
LVN Charge Nurse
Knolls West
11.2018 - 10.2021
- Managed medication cart and dispensed pills, oral therapies and intramuscular injections to patients.
- Administered basic patient care and treatments by dressing wounds, treating bedsores, giving enemas and performing catheterizations.
- Maintained accurate records of residents' healthcare treatments and responses.
- Collected and documented vital signs to maintain current records of patients' conditions.
- Communicated effectively with patients and family members to convey important instructions and discuss treatments.
Rancho Community Hospice
12.2012 - 06.2014
- Recognized and understood specific stages of dying process, providing comfort-based care during vulnerable times.
- Established and maintained successful relationships with patients, families and physicians by utilizing exemplary communication and active listening skills.
- Provided high level of quality, compassionate care to patients and caregivers during each nursing shift.
- Developed and implemented individualized care plan for each hospice patient while following physician instructions.
Desert Knolls Convalescent
07.2010 - 02.2011
- Administered basic patient care and treatments by dressing wounds, treating bedsores, giving enemas and performing catheterizations.
- Administered medication such as insulin and monitored patients' responses to detect problems.
- Maintained accurate records of residents' healthcare treatments and responses.
- Communicated effectively with patients and family members to convey important instructions and discuss treatments.
Vibra (Continental Rehab) Hospital
04.2008 - 03.2010
- Managed medication cart and dispensed pills, oral therapies and intramuscular injections to patients on Medical Surgical floor.
- Administered basic patient care and treatments by dressing wounds, treating bedsores, giving enemas and performing catheterizations.
- Administered medication such as insulin and monitored patients' responses to detect problems.
- Maintained accurate records of residents' healthcare treatments and responses.
- Collected and documented vital signs to maintain current records of patients' conditions.
- Communicated effectively with patients and family members to convey important instructions and discuss treatments.
Scripps Clinic Hillcrest
01.2008 - 04.2008
- Documented accurate and complete patient information to address patient problems and expected outcomes.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Managed patient care through closely monitoring respiration, blood pressure, and blood glucose levels.
- Performed routine evaluations of each patient's status, needs, and preferences.
- Obtained patient vital signs and input/output measurements from inpatients.
- Administered controlled narcotics, inserted IVs, and performed catheterizations.
- Cared for wounds, provided treatments, and assisted with procedures.
- Collaborated with interdisciplinary team of healthcare and social service providers to address patients' needs through effective intervention and care planning.
Rady Children’s Hospital
08.2007 - 01.2008
American Cancer Society Intern
01.2006 - 05.2006
Education
Vocational Nursing Program -
Maric College, San Diego Campus
San Diego, CA07.2007
Community Health Education/Public Health Science -
San Diego State University
San Diego, CA05.2006
Skills
- Employee Training Program
- Interdepartmental Functions Coordination
- Employee Supervision
- Employee Work Scheduling
- Patient Education and Counseling
- Care Delivery
- Multidisciplinary Team Collaboration
- Drug Inventory Management
- Immunizations
- Patient Safety
- Training and Mentoring
- Patient Education
- HIPAA Guidelines
- Patient Care Assessment
- Medication Dispensing
- Disease Research
- Emergency Response
- Patient Intake
- Wound Care
- Pulse Oximetry Tracking
- Rehabilitation Techniques
- Medical Office Administration
- Chronic Disease Management
- Transcribing Orders
- Vital Signs
- Patient Care
- Indirect Patient Care
- Documenting Intake
- EMR / EHR
- Inpatient Care
- Behavioral Assessment
- Immunization Administration
- Breathing Treatments
- Direct Patient Care
- Care Planning
Certification
- CPR and First Aid (BLS) & ACLS Certification
- IV Therapy Certification
- Blood Draw Therapy Certification
Timeline
Health Services Manager
St. John of God Health Care Services
11.2021 - Current
LVN Charge Nurse
Knolls West
11.2018 - 10.2021
Rancho Community Hospice
12.2012 - 06.2014
Desert Knolls Convalescent
07.2010 - 02.2011
Vibra (Continental Rehab) Hospital
04.2008 - 03.2010
Scripps Clinic Hillcrest
01.2008 - 04.2008
Rady Children’s Hospital
08.2007 - 01.2008
American Cancer Society Intern
01.2006 - 05.2006
Vocational Nursing Program -
Maric College, San Diego Campus
Community Health Education/Public Health Science -
San Diego State University
- CPR and First Aid (BLS) & ACLS Certification
- IV Therapy Certification
- Blood Draw Therapy Certification
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