Logistics Manager with 9+ years of experience in planning, directing, and coordinating domestic and international logistics and supply operations. Proven ability to motivate and manage multidisciplinary teams. Highly instrumental in transportation and distribution, supply chain management, warehousing, and material handling operations.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Logistics Analyst
Palmer Holland, Logistics Team
Cleveland, Ohio
07.2024 - Current
Evaluated domestic and international transportation and warehouse costs to enhance hub-and-spoke network design.
Analyzed incoterms and delivered recommendations aimed at improving transparency in time performance and total landed cost for critical stakeholders.
Conducted comprehensive comparisons of expected, actual, and market rates for global forwarding domestic transportation and warehousing to identify potential cost-saving opportunities.
Engaged with commercial supply chain and pricing teams to ensure accurate reflection of end-to-end logistics expenses in pricing updates.
Developed profitability and ROI analyses for new partner services and value-added logistics offerings.
Analyzed logistics data to support quoting and escalations, ensuring informed decisions on carrier selection and routing strategies.
Assisted in maintaining carrier scorecards and participating in performance reviews. Supported the preparation of RFPs and selection of carriers and value-added services.
Optimized operational reporting and automated analyses to drive continuous improvement and increase workflow efficiency within the department.
Air Logistics Manager
Kuehne-Nagel
Cleveland, Ohio
07.2021 - 07.2024
Analyzed market trends and developed logistics operations plans to support overall company growth initiatives.
Managed comprehensive logistics strategies for high-profile clients, ensuring seamless operations for companies like Amazon and American Greetings.
Developed and enforced quality control strategies, conducting audits to ensure precision in order fulfillment.
Oversaw logistics operations, ensuring effective task allocation to enhance customer satisfaction through prompt deliveries.
Conducted comprehensive analysis of logistics performance metrics to identify improvement opportunities.
Facilitated contract negotiations and management with carriers and suppliers to enhance cost efficiency.
Optimized operational processes through identification, development, and enhancement strategies.
Sea Logistics Import Coordinator
Kuehne-Nagel
Cleveland, Ohio
07.2019 - 07.2021
Established and maintained rapport with key business accounts, ensuring effective communication and support.
Developed and maintained cargo reporting systems for key customers, facilitating informed decision-making and operational efficiency.
Optimized pricing and invoicing processes to enhance profitability.
Analyzed shipping requirements and prepared detailed pricing quotes for international seafreight bookings, enhancing customer service.
Air Import and Export Coordinator
Expeditors International Of Washington
07.2014 - 07.2019
Engaged with cross-functional personnel to streamline logistics operations and ensure seamless execution.
Created detailed logistics movement reports, enhancing visibility for senior management oversight.
Managed logistics activities to enhance operational accuracy and streamline goods transportation.
Utilized strong communication skills to provide superior customer service and resolve inquiries promptly.
Education
Bachelor of Arts and Science - Justice Studies
Kent State University
Kent, Ohio
05.2014
Skills
Bilingual: Fluent in English and Arabic
Expert in Microsoft Outlook and Excel
Adept in various logistic operating systems
Cost optimization and process improvement
KPI targets
Import and export regulations
Affiliations
Team Lead | K&N Cares
Facilitated employee involvement in various community projects and activities