Johnny Anthony Zamora
Lubbock
Summary
Developed skills in logistics and team leadership within fast-paced delivery environment, looking to transition into new field. Skilled in route planning and operational efficiency, with strong focus on team coordination and customer satisfaction. Ready to leverage these abilities in new, dynamic setting.
Overview
23
23
years of professional experience
Work History
Delivery Supervisor
Great Plains Distributors
11.2022 - Current
- Worked with vendors to schedule daily pickups and weekly deliveries.
- Directly interacted with customers to deliver mail, packages, and ordered goods.
- Coordinated consistent on-time deliveries of damage-free goods.
- Maintained accurate logs of deliveries and trips, proving details to manager at end of shifts.
Manager
Cook's Garage
08.2018 - 10.2022
- Daily operation of restaurant staff
- Bar inventory and product knowledge to make best decisions for our restaurant
- Daily interaction with guest to provide best customer experience
- Accomplished multiple tasks within established timeframes.
Sales Representative
Great Plains Distributors
10.2016 - 07.2018
- I would call on over 50 active accounts
- Provide updated product information to ensure customers had full knowledge of product
- I would provide quality assurance checks and inventory
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
Operations Manager
Great Plains Distributors
05.2009 - 10.2016
- Maintain daily inventory of entire warehouse products
- Manage daily shipping and receiving of all inbound and outbound product
- Process all daily logs and warehouse paperwork
- Handle various inspections of quality control on merchandise
- Maintain inspections of warehouse safety and proper operating procedures
- Supervise employees and monitor all work hours
Internet Installer/Customer Support
Southwestern Wireless
01.2009 - 03.2009
- Assisted customer with any connection problems
- Installed wireless internet to residential and commercial properties
- Troubleshoot internet problems or loss of signal problems
- Cleaned and maintained company vehicle
- Initiated contact for sales and new accounts
Certified Police officer
City of Clovis
04.2006 - 01.2009
- Managed detailed written reports and case files
- Assisted community during high stress situations
- Answered several calls for service during shift
- Performed daily inspection of vehicle and duty equipment
- Trained new hires in the area of In-Custody Death
- Assisted supervisor with special projects
- Assisted City as a Gang Operations Officer and SWAT Team member
Aircraft Mechanic/Funeral Honors Supervisor
United States Air Force
02.2002 - 02.2006
- Arrange funeral details for family and with funeral homes
- Performed technical daily inspections of F-16 Aircraft
- Trained new Airman of policy and inspection procedures
- Daily Mechanical maintenance along with major component changes
- Maintained computer documentation of inspections and also hardcopy's of performed inspections
- Streamlined workflow processes, reducing man-hours spent on routine tasks while maintaining high-quality workmanship standards.
Education
Certification - Law Enforcement
New Mexico Junior College
Hobbs, NM 06.2006 - 11.2006
High School Diploma - undefined
Brownfield High School
Brownfield, TXSkills
- Law Enforcement Experience
- Aviation Maintenance Expertise
- Military Background
- Team Management
Strong work ethic
Safety protocols and procedures
Additional Information
Work well without supervision., Ability to prioritize and remain focused on the essence of an issue., Excellent with customer support services., Skilled at learning new concepts quickly while working well under pressure.
Military Service
Air Force, United States, E-4, 02/02, 02/06
Personal Information
Authorized To Work: US
Timeline
Delivery Supervisor
Great Plains Distributors
11.2022 - Current
Manager
Cook's Garage
08.2018 - 10.2022
Sales Representative
Great Plains Distributors
10.2016 - 07.2018
Operations Manager
Great Plains Distributors
05.2009 - 10.2016
Internet Installer/Customer Support
Southwestern Wireless
01.2009 - 03.2009
Certification - Law Enforcement
New Mexico Junior College
06.2006 - 11.2006
Certified Police officer
City of Clovis
04.2006 - 01.2009
Aircraft Mechanic/Funeral Honors Supervisor
United States Air Force
02.2002 - 02.2006
High School Diploma - undefined
Brownfield High School
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