Johnny Austin
Memphis,TN
Summary
To excel in a position where I can implement my years of warehouse experiences, teamwork and leadership skills, and to be able to grow into a Lead or Supervisor within the company. Dedicated Process Assistant with a solid track record in operational support and process optimization, recognized for facilitating a 15% reduction in processing times. Expert in training team members and conducting compliance audits, ensuring adherence to company standards and safety protocols. Skilled in employing Microsoft Excel for performance tracking and analysis, providing valuable insights to enhance efficiency. Committed to achieving exceptional results and continuous improvement in operational processes.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Pit-Forklift Operator
Amazon
Memphis, TN
- Current
- My job consists of loading and unloading trucks to receive and outbound and making sure the job performances and safety is followed as stated with the company.
Process Guide
Amazon
Memphis, TN
- Current
- My job consists of assisting warehouse associates on the daily tasks and making sure the job performances and safety is followed as stated with the company.
Trailer Dock and Release-V3
Amazon
Memphis, TN
- Current
- My job consists of executing all the steps outline on the docking and releasing portions of the checklists and ensure the TDR Lead is out of harm’s way while the lead executes the steps associated with docking and releasing trailers.
Warehouse Sortation Associate
Amazon
Memphis, TN
01.2019 - Current
- My job consisted of me sorting packages and making sure the job performances and safety is followed as stated with the company.
Process Assistant
Amazon
05.2019 - 12.2025
- Facilitated the smooth operation of workflows by assisting in daily processing tasks and ensuring adherence to established procedures.
- Contributed to the development and implementation of streamlined processes that resulted in a 15% reduction in processing times.
- Supported team members by providing guidance and assistance with operational processes to enhance efficiency and productivity.
- Utilized Microsoft Excel to track and analyze process performance metrics, providing actionable insights to management.
- Collaborated with cross-functional teams to identify process bottlenecks and implement solutions to improve overall operational effectiveness.
- Trained new team members on operational procedures and best practices to foster a knowledgeable and efficient workforce.
- Conducted regular process audits to ensure compliance with company standards and identify areas for continuous improvement.
- Participated in team meetings to discuss process improvements and share best practices among colleagues.
- Utilized time management skills to prioritize tasks effectively and meet tight deadlines in a fast-paced environment.
- Executed tasks with a strong attention to detail to minimize errors and enhance the quality of processed work.
Forklift Operator
Windsor Food
Oakland, MS
01.2013 - 12.2018
- My job consisted of me loading and unloading the packages from the trucks, receiving the packages in the system, taking the materials to the different lines when needed, bringing the finish goods from the staging area to the freezer, rotating the stocks between the old and new goods, monitoring my own work to ensure the quality of the products, and make sure that the warehouse is in good standard and has a safe work environment.
Stager
Windsor Food
Oakland, MS
01.2011 - 12.2013
- My job duties consisted of setting the lines up for the workers and taking the finish goods from lines and wrapping them on the pallets for shipping.
Machine Operator
Windsor Food
Oakland, MS
01.2010 - 12.2011
- My job duties consisted of me wrapping and sealing the burritos as they came down the line.
Palletizer
Windsor Food
Oakland, MS
01.2009 - 12.2010
- My job duties consisted of me stacking the boxes of frozen food on the pallets to be wrap and shipped.
Education
GED -
Grenada High School
Grenada, MS01.2003
Skills
- Facilitated effective task prioritization strategies to support project deadlines
- Analyzed existing workflows to identify opportunities for improvement and implement effective solutions
- Applied analytical skills to identify and address challenges, enhancing operational efficiency
- Implemented effective time management techniques to streamline workflows and meet deadlines
- Designed and implemented comprehensive training programs to foster professional growth and organizational effectiveness
- Cultivated effective teamwork strategies to drive collective success and innovation
- Leveraged advanced analytical techniques to extract insights from complex datasets
- Conducted thorough compliance assessments to identify and mitigate potential risks
- Utilized expertise in Microsoft Excel to enhance data management and improve operational efficiency
- Optimized workflow processes to streamline project execution and improve team collaboration
- Developed and implemented advanced communication techniques to improve stakeholder engagement
- Facilitated advanced leadership training programs to cultivate high-performing leaders
Certification
Forklift (Windsor), PIT-Forklift (Amazon), TDR License (Amazon)
Languages
English
Native or Bilingual
Timeline
Process Assistant
Amazon
05.2019 - 12.2025
Warehouse Sortation Associate
Amazon
01.2019 - Current
Forklift Operator
Windsor Food
01.2013 - 12.2018
Stager
Windsor Food
01.2011 - 12.2013
Machine Operator
Windsor Food
01.2010 - 12.2011
Palletizer
Windsor Food
01.2009 - 12.2010
Pit-Forklift Operator
Amazon
- Current
Process Guide
Amazon
- Current
Trailer Dock and Release-V3
Amazon
- Current
GED -
Grenada High School