Hospitality and customer service professional with experience in luxury service, food and beverage, and asset protection, skilled in guest care, safety, and teamwork.
Overview
3
3
years of professional experience
Work History
Porter
Ten Thousand Luxury Residence
Beverly Hills, CA
02.2026 - Current
Delivered high-end resident service within a luxury residential community while maintaining a polished and professional environment.
Assisted residents and guests with arrivals, departures, packages, and day-to-day property needs.
Maintained cleanliness and presentation of all common areas, amenities, lobbies, hallways, and exterior grounds to luxury property standards.
Cashier
Walgreens
Chicago, US
10.2025 - 12.2025
Delivered high-end resident service within a luxury residential community while maintaining a polished and professional environment.
Assisted residents and guests with arrivals, departures, packages, and day-to-day property needs.
Maintained cleanliness and presentation of all common areas, amenities, lobbies, hallways, and exterior grounds to luxury property standards.
Server
Hornblower Cruises
Chicago, US
07.2025 - 09.2025
Provided attentive, high-quality customer service to guests during dining and cruise experiences
Took food and beverage orders accurately and delivered items promptly in a moving-vessel environment
Maintained knowledge of menu items, specials, and dietary accommodations
Set up and broke down dining areas, including table settings and service stations
Ensured compliance with food safety, sanitation, and company standards
Worked closely with kitchen staff and fellow servers to ensure smooth service
Handled guest requests and concerns professionally to enhance guest satisfaction
Door/Bell Attendant
The Pendry
Chicago, US
08.2024 - 07.2025
Delivered exceptional first-point-of-contact service by welcoming guests, opening doors, and providing a polished arrival and departure experience
Assisted guests with luggage handling, storage, and in-room delivery while ensuring care and discretion with personal belongings
Coordinated valet parking, transportation requests, and ride services efficiently in a high-volume luxury environment
Provided personalized guest assistance, including directions, local recommendations, and special requests to enhance guest satisfaction
Maintained constant communication with front desk, concierge, and valet teams to ensure seamless operations and guest flow
Cashier
Jewel Osco
Chicago, US
04.2024 - 07.2024
Greeted customers warmly and provided excellent service, assisting with questions and locating products
Accurately scanned and processed purchases, returns, and exchanges while handling cash, credit, and digital payments
Maintained clean and organized checkout areas, ensuring a pleasant shopping experience
Resolved customer issues and concerns professionally to ensure satisfaction and repeat business
Team Member
Sweetgreen
Chicago, IL
02.2024 - 04.2024
Maintained strict food safety and sanitation standards (handwashing, temperature checks, cleanliness)
Worked effectively as part of a fast-paced team to meet peak-hour demand
Operated POS systems to process orders and payments accurately
Assembled bowls and plates quickly while maintaining quality and presentation
Communicated clearly with teammates to ensure smooth kitchen flow
Restocked ingredients and supplies to keep stations fully prepared
Electronics Sales Associate
Walmart
Chicago, US
10.2023 - 01.2024
Demonstrated product functionality and provided hands-on guidance to improve customer understanding and satisfaction
Maintained up-to-date knowledge of current electronics, technology trends, and new product releases
Processed sales transactions accurately, including cash, credit, returns, and exchanges