Johnny Chavez
Roswell,NM
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
3
3
years of professional experience
Work History
Counter Salesperson
NAPA Auto Parts - Genuine Parts
Roswell, NM
04.2023 - Current
- Greeted customers and provided excellent customer service.
- Assisted customers in selecting items to meet their needs.
- Operated cash register to process payments from customers.
- Provided advice on products, services, and promotions to customers.
- Ensured shelves were stocked with the correct merchandise.
- Answered customer inquiries regarding prices, availability, and product features.
- Performed regular inventory checks to ensure stock levels were maintained.
- Organized store displays to maximize visibility of products for customers.
- Handled customer complaints in a professional manner while resolving issues quickly and efficiently.
Credit Account Representative
Rent A Center Warehouse & Retail Store
Roswell, NM
09.2020 - 04.2023
- Identified solutions to minimize financial risks associated with customer accounts.
- Developed strategies to increase profitability of existing customer accounts.
- Assessed customers' payment histories and credit ratings.
- Monitored account activity to ensure compliance with policies and regulations.
- Resolved billing disputes, identified discrepancies, and implemented corrective actions.
- Conducted regular reviews of delinquent accounts to determine collection strategy.
- Negotiated repayment arrangements with customers as necessary.
Education
High School Diploma -
Roswell High School
Roswell, NM05-2017
Skills
- Upselling Strategies
- Quick Learner
- Product Demonstration
- Store Organization
- Customer Assistance
- Positive Customer Engagement
- Inventory and Stocking
- Inventory Management
- Product Knowledge
- Cash Handling
Reference
- Joseph Chavez (575)430-5997
- Edward Avitia (432)250-3870
- Joe (Frost) Garcia (575)420-5619
Timeline
Counter Salesperson
NAPA Auto Parts - Genuine Parts
04.2023 - Current
Credit Account Representative
Rent A Center Warehouse & Retail Store
09.2020 - 04.2023
High School Diploma -
Roswell High School