JOHNNY CHOWOE

• Monitoring patient's anticoagulation and antibiotic for appropriate therapeutic dosage adjustment and clinical efficacy
• Solving Interventions/Drug-Related Problems for patients and providing counseling
• Performing medication reconciliation therapy for patients and assistance living facilities.
• Supported clinical services such as immunization administration, leading to increased accessibility for patients in need.
• Communicated regularly with physicians, nurses, insurance companies, and managed care organizations.
• Saved patients money and increased pharmacy profit margins with therapeutically equivalent and more cost-effective generic drugs.
• Directly supervised Pharmacy Technicians, interns, and support staff while on duty.

• Directed human resources efforts including recruitment, performance management, compensation planning, benefits administration, and workplace safety programs compliance ensuring personnel remained highly motivated and committed to organizational success.
• Improved stakeholder relationships by maintaining open lines of communication and addressing concerns promptly.
• Increased staff productivity by providing targeted training and development opportunities.
• Reduced operational costs through careful budget management, strategic planning, and resource allocation.
• Led the development of comprehensive policies and procedures that strengthened internal controls while promoting transparency across the organization.
• Oversaw day-to-day production activities in accordance with business objectives.

• Performing pharmaceutical and therapeutic presentations on newly released cancer drugs
• Educating providers on disease states and their treatment guidelines
• Providing medication counseling to patients and writing medical consults soap notes
• Recommending treatments to providers for patients' disease state.
• Assisted pharmacists in conducting medication therapy reviews, identifying potential drug-related problems formulating interventions to enhance patient care.
• Effectively prioritized tasks and organized workflow to increase efficiency.

• Recommending drug therapy treatments to providers and medical residents
• Performing pharmaceutical and therapeutic presentations on newly released medication
• Presenting to medical teams on different disease states and treatment guidelines
• Providing medication counseling to patients and writing medical consults soap notes
• Solving Interventions/Drug-Related Problems for patients and administering vaccines
• Assisting in admitting patients in ED and ICU.

• Educating providers on daily pharmaceutical and therapeutic drug therapies
• Doing presentations on disease states, including their treatment guidelines
• Providing medication counseling to patients and writing medical Consult SOAP Note
• Solving Interventions/Drug-Related Problems for patients and administering vaccines
• Refilling new prescriptions and pre-checking orders.
• Evaluated and monitored medication therapy management services to help patients achieve optimal health outcomes.

• Identify brand, generic names, and target drug concentrations for narrow therapeutic index drugs
• Accept responsibility for patient care and comply with federal and state laws
• Performing diabetes examinations, treatment, and building insurance for services
• Providing medication counseling to patients and writing pharmacotherapy Consult SOAP Note
• Solving Interventions/Drug-Related Problems for patients and administering vaccines Performing all kinds of drug compounding.
• Increased efficiency in the pharmacy by implementing best practices for proper storage, organization, and handling of medications.

• Performing pharmacy and therapeutic presentations on newly approved drugs
• Doing presentations on disease states, including their treatment guidelines
• Reading and presenting on leadership club discussion
• Providing accurate information on pharmacy hot topics and current events
• Participating in Pfizer medical migraine journal club and vaccines
• Evaluating ASHP guest survey projects.
• Located and measured medications according to prescription information, making modifications as instructed by pharmacists and providers.

• Performing strategic planning for organizations and medical outreach processes.
• Accurate record-keeping of medical data for use by our organization
• Working with MDs for better medical practice
• Doing Kaiser Permanente internal pharmacy inspections.
• Achieved and maintained top customer satisfaction and retention by cultivating productive relationships with patients.
• Advised patients on medication side effects and contraindications and explained proper administration.

• Assisting with drug-related information issues
• Responsible for monitoring employee's progress and target achievements.
• Doing compounding, patient counseling, refills, and processing new prescriptions
• Assisting patients in emergency rooms with bedside medications, good verbal communication skills, and ability to work with teams.
• Doing Kaiser Permanente internal pharmacy inspections.
• Improved patient satisfaction by addressing questions and concerns regarding their prescriptions promptly.
• Increased efficiency in the pharmacy by implementing best practices for proper storage, organization, and handling of medications.

Demonstrate ability to identify medication-related issues and assist with problem-solving.

• Good verbal communication skills and ability to work with teams.
• Responsible for monitoring employee's progress and target achievements.
• Building clinical knowledge on common chronic disease states and providing presentations to medical teams.
• Assisting patients in emergency rooms with bedside medications and therapeutic monitoring.
• Educated patients on proper medication administration techniques, potentially reducing adverse effects or complications from incorrect usage.

• Accurately evaluate and process new prescriptions, prescription refills, and medication orders
• Evaluate the appropriateness of medication orders with the patient-specific date and drug information
• Identify brand, generic names, and target drug concentrations for narrow therapeutic index drugs
• Accept responsibility for patient care and comply with federal and state laws
• Use verbal and written communication skills to counsel and educate patients and providers
• Provide preventive health services such as immunizations, tobacco cessation, and OTC counseling
• Assist patients or caregivers with problems related to prescription medication coverage, health insurance, or government healthcare programs.

• Performing DEA inventory on hospital medications
• Accurately calculating vancomycin doses, fluid replacement, and prophylaxis for renal failure patients
• Provide medical assistance in the operation room (OR) during surgeries
• Evaluate the appropriateness of medication orders with patient-specific dates and drug information
• Identify brand, generic names, and target drug concentrations for narrow therapeutic index drugs
• Accept responsibility for patient care and comply with federal, state, and local pharmacy laws
• Provide preventive health services such as immunizations, tobacco cessation, and OTC counseling.

• Provide supervision and support to staff
• Ensure compliance with agency and licensing regulations Minimum Qualifications.
• Managed and supervised administrative and daily program operations, complying with policies and regulations.
• Developed strategic plans, setting clear objectives and achievable milestones for the team.
• Facilitated workshops and conducted one-on-one training to educate team members.
• Demonstrated strong writing and presentation skills to develop briefs, memorandums and analytical reports for clients.

• Helped patients resolve their account issues and re-filing patient medical claims to insurance
• Researching patient accounts, and other medical-related issues and performing coding reviews
• Verified patient eligibility such as deductible, copayment, and coinsurance
• Worked in a call center environment and took at least 60 calls a day
• Document patient medical information, case histories, and insurance details.

• Researched medical and pharmacy benefits for patient specialty medications
• Obtaining prior authorization from insurance companies and the patient's benefits
• Referred patients to non-profit foundations for assistance with medical expenses
• Ability to communicate effectively both orally and in writing
• I comply with all appropriate policies, procedures, safety rules, and regulations.

• Processing new and refilling over a hundred prescriptions per day
• Obtained authorization from doctor's offices and insurance companies
• Document and follow up on discontinued medication and patient's medical insurance claim
• Processed medical insurance claims and accepts payments
• Answered calls from hospitals, physician offices, and patients using good customer service skills.

• Prepared and processed medical insurance claims and forms
• Mixed pharmaceutical compounds and prepared injectable drugs using aseptic techniques.
• Maintained patient profiles and records of all medications given
• Complied with all appropriate policies, procedures, safety rules, and regulations.
• Coordinated verification and filling of more than 500 daily prescriptions.
• Answered incoming phone calls and addressed questions from customers and healthcare providers.
• Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.