Johnny Collazo
Houston,TX
Summary
Dedicated driver specialist with a proven track record in logbook management and vehicle maintenance. Expertise in optimizing delivery schedules while maintaining high safety standards.
Detail-oriented professional skilled in decision-making under pressure and team collaboration. Successfully trained new drivers, enhancing service efficiency and guest satisfaction through exceptional customer service and effective route planning.
Reliable driver with strong navigation skills and a clean driving record. Recognized for efficiently adapting to challenging conditions and optimizing load configurations to ensure timely deliveries.
Experienced with route planning, ensuring timely and efficient deliveries. Utilizes strong problem-solving skills to navigate logistical challenges. Track record of maintaining vehicle safety standards and fostering team collaboration.
Overview
10
10
years of professional experience
Work History
Driver Specialist
Omni Hotels & Resorts
Hot Springs, VA
01.2016 - 02.2026
- Ensured timely and safe transportation of guests to various destinations.
- Managed vehicle maintenance schedules to enhance operational efficiency.
- Provided exceptional customer service to enhance guest satisfaction levels.
- Trained new drivers on safety protocols and company policies.
- Coordinated with hotel management to optimize scheduling for peak service periods.
- Optimized load configurations within the truck for balanced weight distribution and efficient space utilization.
- Reduced delivery times through effective route planning and navigation skills.
- Ensured compliance with local traffic laws at all times, maintaining an exemplary driving record.
- Managed time effectively during busy periods to prioritize deliveries based on urgency or importance, leading to satisfied customers.
- Navigated challenging weather conditions safely while maintaining delivery deadlines, demonstrating adaptability under pressure.
- Provided superior customer service by handling inquiries courteously and resolving issues efficiently.
- Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
- Delivered goods and products to customer on time and in excellent condition.
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
Dishwasher
Omni Hotels & Resorts
Hot Springs, VA
01.2016 - 02.2026
- Operated dishwashing equipment to maintain cleanliness and sanitation standards.
- Collaborated with kitchen staff to ensure efficient workflow during peak service hours.
- Managed inventory of cleaning supplies, optimizing usage and reducing waste.
- Trained new staff on proper dishwashing techniques and safety protocols.
- Supervised daily dishwashing operations to maintain cleanliness and sanitation standards.
- Trained and mentored junior staff on efficient dishwashing techniques and safety protocols.
- Implemented streamlined processes to enhance workflow efficiency in high-volume kitchen environments.
- Managed inventory of cleaning supplies, ensuring timely replenishment to avoid disruptions.
- Collaborated with kitchen staff to coordinate dishwashing schedules during peak hours.
- Developed and enforced standard operating procedures for equipment usage and maintenance.
- Conducted regular inspections of dishwashing equipment for optimal performance and safety compliance.
- Cleared, washed and stacked all plates, dining utensils, and trays quickly and without breaking.
- Resolved operational challenges swiftly, minimizing downtime in kitchen operations during service hours.
- Kept kitchen areas neat and clean by removing trash and organizing supplies.
- Trained new employees on proper dishwashing procedures, ensuring consistent quality across the team.
- Kept work area clean, dry, and free of debris to prevent incidents and accidents.
- Reduced breakage costs by handling fragile items with care during the washing process.
- Contributed to a safe working environment by immediately addressing potential hazards such as broken glass or slippery floors.
- Assisted in food preparation tasks as needed, contributing to overall kitchen productivity.
- Communicated effectively with both front-of-house and back-of-house staff members to ensure seamless coordination throughout meal services.
Housekeeping Cleaner
Omni Hotels & Resorts
Hot Springs, VA
01.2016 - 02.2026
- Developed efficient cleaning schedules to optimize workflow and productivity across multiple areas.
- Conducted regular inspections to maintain cleanliness and adherence to hotel policies.
- Implemented inventory management for cleaning supplies, reducing waste and costs effectively.
- Collaborated with maintenance teams to promptly address facility issues impacting guest experience.
- Enhanced guest feedback scores through consistent attention to detail in room preparation.
- Led initiatives for environmentally friendly cleaning practices, promoting sustainability within the hotel operations.
- Collaborated with team members to complete daily tasks quickly and effectively for maximum productivity.
- Developed strong working relationships with colleagues across various departments including front desk staff, maintenance teams, laundry, and management.
- Reported maintenance issues encountered in rooms or common areas to management for prompt resolution.
- Increased overall cleanliness ratings by consistently meeting or exceeding housekeeping performance standards.
- Maintained high levels of safety awareness while using chemicals, equipment, and tools during daily tasks.
- Promoted open communication with supervisors about any concerns or suggestions for improvement within the housekeeping department.
- Contributed to positive guest experiences with meticulous attention to detail when sanitizing bathrooms, making beds, and restocking amenities.
- Enhanced guest satisfaction by maintaining a clean and welcoming environment in all areas of the property.
- Maximized workspace efficiency by organizing housekeeping carts, storage closets, and supply areas on a regular basis.
- Consistently met deadlines despite fluctuating workloads due to seasonal changes in occupancy rates at the property.
- Reduced allergens and improved air quality by regularly dusting and vacuuming rooms, hallways, and common spaces.
- Demonstrated flexibility by adapting to changes in schedules or room assignments when needed.
- Ensured timely room turnovers for check-ins by efficiently cleaning assigned rooms according to hotel standards.
Heavy Truck Driver
Omni Hotels & Resorts
Hot Springs, VA
01.2016 - 02.2026
- Operated heavy trucks for transportation of goods between hotel locations and suppliers.
- Ensured compliance with safety regulations and maintained accurate logbooks for all trips.
- Conducted pre-trip inspections to verify vehicle readiness and prevent mechanical issues.
- Collaborated with logistics teams to optimize delivery schedules and improve service efficiency.
- Managed route planning to minimize delays and enhance fuel efficiency during deliveries.
- Resolved customer inquiries regarding delivery status while maintaining high service standards.
- Implemented best practices for vehicle maintenance, reducing downtime and repair costs significantly.
- Maintained vehicle safety by conducting thorough pre-and post-trip inspections, identifying necessary repairs, and addressing maintenance needs.
- Navigated challenging roadways and adapted quickly to detours or route changes, ensuring no delays in meeting deadlines.
- Loaded and unloaded goods and freight from tractor trailers, heavy duty trucks and flatbed vehicles.
- Kept meticulous logs of correspondence with customers and freight recipients.
- Delivered goods to customers both locally and long distance.
- Increased customer satisfaction with punctual deliveries and professional communication during pick-ups and dropoffs.
- Contributed to company''s accident-free record by strictly adhering to safety protocols while operating heavy trucks in various weather conditions.
- Demonstrated flexibility in adjusting working hours according to business demands while still complying with federal regulations regarding rest periods for drivers.
- Maintained open lines of communication with supervisors about any issues related to truck performance or potential hazards on the road.
- Promoted a positive company image by maintaining a clean and organized truck interior and exterior at all times.
- Assisted with loading/unloading processes as needed to guarantee proper handling of cargo and expedite delivery times.
- Utilized GPS devices efficiently along with traditional map reading skills for effective navigation during trips without delays due to missed turns or wrong directions.
Education
High School Diploma -
Escuela Secundaria Dee La Universidad De Puerto Rico
San Juan, PR 00925Skills
- Logbook management
- Decision-making under pressure
- Team collaboration
- Excellent navigation
- Driver training experience
- Physical stamina and strength
- Weather condition adaptation
- Vehicle maintenance
- Transportation
- Clean driving record
- Passenger transportation
- Relationship building
- Shipping and packaging
- Processes and procedures
- Schedule management
- Equipment monitoring
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Driver Specialist
Omni Hotels & Resorts
01.2016 - 02.2026
Dishwasher
Omni Hotels & Resorts
01.2016 - 02.2026
Housekeeping Cleaner
Omni Hotels & Resorts
01.2016 - 02.2026
Heavy Truck Driver
Omni Hotels & Resorts
01.2016 - 02.2026
High School Diploma -
Escuela Secundaria Dee La Universidad De Puerto Rico