Johnny Culbreath
Eufaula,OK
Summary
Professional service leader with strong focus on team collaboration and achieving results. Skilled in problem-solving, customer relations, and process optimization. Adaptable to changing needs and reliable in delivering high-quality outcomes. Known for effective communication, conflict resolution, and driving continuous improvement initiatives.
Overview
16
16
years of professional experience
Work History
Service Manager
Freedom Ford
Eufaula, OK
02.2012 - Current
- Oversee daily operations, ensuring compliance with company policies and industry standards.
- Manage service records, analyze data for performance metrics, and prepare detailed reports for senior leadership.
- Coordinate with multiple departments to resolve complex issues and maintain customer satisfaction.
- Train and mentor staff, fostering a culture of accountability and continuous improvement.
- Maintain confidentiality in handling sensitive customer and financial information.
Contractor
CSI, Inc.
Stigler, OK
08.2010 - 02.2012
- Execute and oversee construction projects.
- Manage budgets, schedules, and staff.
- Ensure compliance with building codes and safety regulations.
- Negotiate contracts and terms of agreements.
Education
No Degree - Sports Administration
Northeastern Ok State University
Tahlequah, Ok05.2027
Skills
- Data Analysis & Reporting
- Team leadership
- Problem-solving
- Customer service
- Critical thinking
- Team Collaboration & Communication
- Leadership & Mentorship
- Multitasking and organization
- Goal oriented
Additional Qualifications
- Strong attention to detail and ability to meet strict deadlines.
- Skilled in interpreting regulations and applying policies accurately.
- Experienced in preparing compliance documentation and analyzing eligibility requirements.
Timeline
Service Manager
Freedom Ford
02.2012 - Current
Contractor
CSI, Inc.
08.2010 - 02.2012
No Degree - Sports Administration
Northeastern Ok State University