Organized and motivated experienced Operations Manager eager to work in the Fleet Division of the Public Works Department. Knowledgable in supervising fleet operations while facilitating company growth.
Overview
28
28
years of professional experience
Work History
AZ Licensed Home Inspector
Tucson
05.2019 - Current
Responsible for completing non-evasive visual examination of homes based on the Arizona State guidelines
Work directly with buyers, seller and Real estate agents to ensure home inspection is completed in a timely manner prior to closing
Adeptly assesses condition of systems
Accurately estimates potential costs of major repairs
Identifies issues in homes for potential buyers and sellers and recommends repairs
Drafts well-written and supported home inspection reports
Follows state guidelines and national protocols for home inspections
Thorough knowledge of roofs, foundations, electrical wiring, plumbing insulation, and flooring walls
Certified in completing mold, radon, and termite inspections.
Inspectify – Independent Field Home Inspector (Contractor)
05.2019 - Current
Independent contractor that provides accurate, impartial, and complete home and commercial property inspections
Assigned new policy and claims for multiple insurance companies
Schedule directly with the customer to ensure inspection is completed in a timely manner
Utilize Inspecify software to complete and upload inspection information.
Plant Manager
AIRGAS
Tucson, AZ
06.2017 - 05.2019
Responsible for all phases of distribution including daily truck routing (inter-company shuttles, trailer and bulk deliveries), ordering truck maintenance, and recordkeeping and driver safety meetings
Maximizing delivery service in a safe and efficient manner
Supervise drivers and coordinates special requirements with Plant Manager and shift leads
Trained in SAP to track the progress of every department and manage it from a single dashboard
Provides safety and compliance training to meet DOT, OSHA, FDA and Corporate requirements
Champions distribution efficiency initiatives for the location, including demand leveling
Drives continuous improvement in daily distribution operations
Develops, documents and trains employees on SOPs and processes
Daily review and processing of all DOT documentation including vehicle condition reports and drivers hours of service, route efficiency and completion
Reviews incoming orders for accuracy and unusual requirements
Communicate unusual requirements for production planning
Prepare daily local and inter-branch delivery schedule for cylinders and bulk
Prepares load sheets, delivery tickets and manifests and highlights any critical customer requirements
Ensures loads are accurate and complete
Reviews returned trips for paperwork accuracy and completeness, and unfulfilled orders
Reviews open orders for status and closure
Responds to inquiries from sales, customer service and branches regarding delivery status and capabilities
Responds to emergency delivery requirements
Manages availability of drivers and equipment, including all maintenance requirements, to insure that adequate resources are available to meet distribution needs
Controls distribution costs and maximizes service response through balancing of daily routes and overall system optimization
Directly supervises drivers
Manages day-to-day fleet operations and maintenance; coordinates staff schedules; manages labor, inventory and verifies the effective use of resources and quality work; manages service inquiries, complaints and fleet communications.
Sales
AIRGAS
Tucson, AZ
01.2017 - 06.2017
Responsible for sales for a variety of welding equipment, hard goods, power tools, safety supplies and industrial gases to customers
Sales Representative is responsible for providing top-notch assistance to customers in selecting the proper gages /tools while maintaining a high level of customer service by assisting customers with will call, counter and telephone sales and financing
Analyze and expedite customer orders in a timely manner
Meet customer needs by recommending appropriate products and services Enter sales data, quotes or other relevant information into the inventory control system
Assist manager in ordering appropriate merchandise to ensure stock remains at an acceptable level
Restock store merchandise and maintain current pricing on all store displays and products
Follow up with customers on purchases and offer support and resolution in the event of an issue with the order or product.
Class A Cylinder/Bulk Driver with green co2 beverage
WESTAIR GASES & Equipment
03.2013 - 12.2016
Driver mentor and trainer for new Drivers
Nitrogen, Oxygen and CO2 bulk driver
Responsibilities include ensuring all deliveries are routed in efficient order
Verify cylinders on shippers against cylinders loaded on the truck, delivering hard goods, various sizes and packages of compressed gas cylinders to customers, this includes unloading of products and movement to customer use point, followed by reloading the returned empty cylinders to the vehicle
Deliver to Food & Beverage, Industrial, Service, Educational and Medical customers
Responsible for counting and recording quantities and styles of product delivered and picked up to ensure accurate paperwork for customer transactions
Completes Hazardous Material shipping orders papers in accordance with DOT/TC Regulations
Placard vehicle according to required hazardous material regulations and PDI standards
Responsible for upselling of products and recommendations of appropriate products and services as needed.
Remarketing Field Appraiser (Western Region)
Asset Appraisal Services
Omaha, NE
03.2008 - 03.2013
Complete a full appraisal and logistics of Class A, B and C vehicles by driving and inspecting the equipment for both buyer and seller by utilizing highly developed product knowledge
Conduct consistent client follow-up to assure optimum customer satisfaction
Check equipment for DOT and OSHA compliance
Responsible for setting up transportation between buyer and seller
Complete inspection evaluation forms, including photos, video, or oil samples as necessary
Handle administrative tasks of the position efficiently and in a timely manner.
Franchisee/Sales
Snap On Tools
San Diego, California
05.2005 - 03.2008
Manage distribution and sales to independent customers as well as maintain personal accounts across competitive San Diego territory of specialty tools while driving a Class B mobile truck daily
Established superior customer service and selling skills, assisting customers in ordering and selecting products and offering financing
Ensure merchandise is delivered in a timely manner and follow up with any issues
Created visual merchandising for new products and developed promotional strategies and incentives
Provided best practice by using innovation and technology for sales, marketing, and finance
Independently managed all aspects of running a successful business
Communicated with vendors, finance, clients, ordered and stocked products, and completed in inventory control and product pricing.
Line-haul Manager
FEDEX Ground
06.1996 - 05.2005
Responsible for driving class A tractor trailer with double combination for delivery of inbound and outbound freight between Phoenix and San Diego
Duties included performing all safety requirements for pre-trip/post-trip
Maintain all required driver log according to company and state and federal guidelines
Managed daily pick-up and delivery for local trailer accounts
Scheduled maintenance of all equipment
Coordinated with other departments and monitored shipments and ensured effective work
Provided direct customer service
Responsible for training new drivers in the SMITH system as well as safety and DOT compliance rules and regulations.
Education
Associate Degree in Applied Science - Diesel Technology in Transportation Management
UNIVERSITY TECHNICAL INSTITUTE
01.1989
Skills
Manages day-to-day fleet operations and maintenance
Coordinate schedules
Inventory management
Manage service inquiries, complaints and fleet communications
Ability to develop strong relationships
Ability to read, analyze and interpret general business periodicals, technical procedures or governmental regulations
Experience in preparing and submitting reports via EXCEL and WORD documents
Multiple years of experience with Commerical, Farm and Heavy truck appraisal
Managed Safety Guidelines
References
References available upon request.
Timeline
AZ Licensed Home Inspector
05.2019 - Current
Inspectify – Independent Field Home Inspector (Contractor)
05.2019 - Current
Plant Manager
AIRGAS
06.2017 - 05.2019
Sales
AIRGAS
01.2017 - 06.2017
Class A Cylinder/Bulk Driver with green co2 beverage
WESTAIR GASES & Equipment
03.2013 - 12.2016
Remarketing Field Appraiser (Western Region)
Asset Appraisal Services
03.2008 - 03.2013
Franchisee/Sales
Snap On Tools
05.2005 - 03.2008
Line-haul Manager
FEDEX Ground
06.1996 - 05.2005
Associate Degree in Applied Science - Diesel Technology in Transportation Management
Licensed Benefits Representative at American Income Life - Racheal Brown AgencyLicensed Benefits Representative at American Income Life - Racheal Brown Agency