Summary
Overview
Work History
Education
Skills
Timeline
Generic

Johnny E. Taylor Jr.

Stonewall,LA

Summary

To obtain a Full-Time Position

Professional with solid experience in IT support, prepared for this role. Skilled in troubleshooting, network management, and software installation. Strong focus on team collaboration and achieving results. Reliable and adaptable, with excellent problem-solving abilities and strong communication skills.

Overview

23
23
years of professional experience

Work History

I.T. Assistant

Linwood Public Charter School
09.2019 - Current
  • Performs a variety of moderately complex information technology services. Monitors, operates, or coordinates and assists others in the operation of computer hardware, software, and peripherals to achieve desired results. Handling customers and colleagues regarding networks, systems and applications, often through a help desk. Checking and proofreading content, data entry, database maintenance and using printers, copiers.

Student Management

Linwood Public Charter School
02.2013 - 01.2019
  • Responsible and accountable for supporting the Student Management Coordinator (SMC) and Deputy Student Management Coordinators in working with students and teachers and carrying out other duties assigned by the SMC, Deputy Student Management Coordinator. Establishes, maintains and monitors a discipline environment conducive to learning in the school. Makes sure the school’s philosophy, systems, policies and procedures are properly implemented and adhered to.

Independent Contractor/Owner Operator

FedEx Ground
06.2007 - 01.2012
  • Responsible for the daily delivery and pick-up of packages in the contractor’s primary service area
  • Developed and maintained strong client working relationships, leading to repeat business and referrals.

Payroll Support Manager

Greyhound Lines, Inc.
01.2003 - 04.2004
  • Research and process all pay claims. Receive inbound calls from drivers concerning their pay. Audit and control cost.

Regional Manager

Greyhound Lines, Inc.
07.2002 - 01.2003
  • Gives directions and assignments to drivers. Control driver and equipment movements. Make real time pay adjustments.

Education

High School Diploma -

Woodlawn High School
Shreveport, LA
05.1995

Physical Education

Southern University At Shreveport/Bossier
Shreveport, LA

Computer Network & Technology

Southern University at Shreveport
Shreveport, LA
01.2020

Physical Education

University of Louisiana at Monroe
Monroe, LA
01.1999

Skills

  • Software installation
  • HelpDesk support
  • Information security
  • Incident management

Timeline

I.T. Assistant

Linwood Public Charter School
09.2019 - Current

Student Management

Linwood Public Charter School
02.2013 - 01.2019

Independent Contractor/Owner Operator

FedEx Ground
06.2007 - 01.2012

Payroll Support Manager

Greyhound Lines, Inc.
01.2003 - 04.2004

Regional Manager

Greyhound Lines, Inc.
07.2002 - 01.2003

Computer Network & Technology

Southern University at Shreveport

Physical Education

University of Louisiana at Monroe

High School Diploma -

Woodlawn High School

Physical Education

Southern University At Shreveport/Bossier
Johnny E. Taylor Jr.