Johnny Evans
Hephzibah,GA
Summary
Dedicated transit professional with a strong background in customer service and team collaboration. Skilled in problem-solving and communication, ensuring timely and safe transport while fostering positive passenger experiences.
Overview
44
44
years of professional experience
Work History
Military Bus Driver
Ft. Gordon
Augusta, GA
07.2000 - 09.2013
- Operated buses safely, ensuring timely transportation of personnel across Ft. Gordon.
- Conducted pre-trip inspections to maintain vehicle safety and compliance standards.
- Assisted passengers with special needs, providing exceptional customer service during routes.
- Maintained accurate records of mileage, fuel usage, and maintenance schedules for fleet management.
- Implemented best practices for passenger safety, contributing to a secure travel environment.
- Kept bus interiors clean and tidy to provide comfortable passenger environments.
- Maintained a clean and sanitary bus interior by regularly inspecting for cleanliness, removing trash, and reporting necessary repairs to management.
- Operated bus and navigation equipment in alignment with company safety, DOT, and local traffic standards and regulations.
- Adhered to scheduled routes and accomplished timely drop-offs and pick-ups to comply with preset route criteria.
- Transported solders safely along prescribed routes according to tight schedules.
- Ensured timely arrivals and departures by strictly adhering to schedules and effectively managing unforeseen circumstances.
- Communicated regularly with central dispatch teams to report delays and route changes.
- Performed bus driving duties while keeping student safety in mind to maintain good safety record.
- Received excellent customer reviews for friendly, punctual transport services.
- Kept accurate records of daily logs, incident reports, maintenance checklists, and fuel consumption data for company reference.
- Promoted positive rider experience by providing courteous, attentive service and addressing customer concerns promptly.
- Maintained open communication lines with dispatchers to report any delays, accidents or emergencies encountered while on the road.
- Developed strong rapport with regular passengers by providing friendly service, remembering names, engaging in conversations when appropriate.
- Coordinated with dispatch team to manage unexpected delays or changes in route efficiently.
- Engaged in continuous professional development, attending workshops on safety practices and customer service.
- Followed all relevant schedules for routes and arrivals.
Transit Bus Driver
Charlotte City Bus
Charlotte, NC
04.1998 - 06.2000
- Mentored new drivers on safety protocols, route navigation, and customer service best practices.
- Led training sessions on defensive driving techniques and emergency response procedures for staff development.
- Adhered to traffic laws while navigating various road conditions, contributing to an excellent safety record for the company.
- Maintained a clean and comfortable bus environment for improved rider experience.
- Ensured safety of all passengers by adhering to strict driving regulations and guidelines.
- Monitored students and other passengers during transit to encourage safe transport.
- Provided timely assistance during weather-related disruptions or other unforeseen events, helping to minimize inconvenience for passengers.
- Supported team members in maintaining a cohesive work environment through collaboration on tasks such as route planning or vehicle inspections.
- Assisted passengers to foster safe loading and unloading from buses during normal transport and emergency situations.
- Provided information about routes, destinations and timelines to inform passengers.
- Greeted customers with friendliness and professionalism, engaging in conversation to build rapport.
- Picked up and dropped off passengers at regularly scheduled locations by following strict time schedules.
- Assisted passengers with inquiries and requests during trips.
- Updated and maintained accurate trip logs and records.
Transit Bus Driver
Augusta Transit
Augusta, GA
03.1996 - 03.1998
- Operated transit buses safely along designated routes, adhering to schedules and traffic regulations.
- Assisted passengers with boarding, providing exceptional customer service and ensuring safety during travel.
- Maintained cleanliness of bus interiors and performed routine inspections to ensure operational readiness.
- Documented daily activities including passenger counts and incidents for reporting purposes.
- Collaborated with dispatchers to optimize route efficiency and respond to real-time operational changes.
- Implemented process improvements that enhanced overall service reliability and reduced delays.
- Assisted passengers with special needs, ensuring accessibility and convenience during their transit.
- Drove bus to safely transport passengers over scheduled routes and authorized stops.
- Handled conflicts between riders diplomatically, promoting a peaceful atmosphere onboard the bus.
- Reported any incidents or accidents promptly according to company protocols, assisting in investigations as needed.
- Enhanced passenger satisfaction by providing timely and efficient transportation services.
- Advised passengers of appropriate behavior to reinforce posted rules and maintain passenger safety.
- Provided clear announcements regarding upcoming stops, allowing riders to plan their exit accordingly and avoid confusion or missed connections.
Motorman
NYC MTA
New York, NY
02.1980 - 02.1994
- Operated and maintained locomotives ensuring compliance with safety regulations.
- Executed daily inspections to identify maintenance needs and prevent service disruptions.
- Collaborated with team members to troubleshoot and resolve mechanical issues promptly.
- Mentored junior motormen, enhancing their operational skills and safety awareness.
- Implemented efficiency improvements in train operations, reducing downtime during shifts.
- Coordinated with dispatchers to manage service schedules and optimize route performance.
- Managed inventory of spare parts, tools, and consumables, avoiding unnecessary delays in operations due to lack of resources.
- Demonstrated flexibility by adapting quickly to changing conditions or priorities while maintaining focus on key objectives throughout the duration of each project assigned.
- Conferred with conductors and traffic control center personnel via radio phones to issue and receive information concerning stops, delays and oncoming trains.
- Served as a reliable team member who consistently showed up punctually for shifts, contributing positively to overall team morale.
Train Conductor
NYC MTA
New York, NY
02.1970 - 02.1980
- Ensured safe and timely train operations by adhering to established protocols and schedules.
- Monitored track conditions and communicated with dispatch to prevent delays and ensure passenger safety.
- Conducted pre-trip inspections to verify equipment functionality and compliance with safety regulations.
- Coordinated with team members to manage passenger flow during peak hours, enhancing service efficiency.
- Provided clear announcements regarding train arrivals, departures, and service changes for passenger awareness.
- Trained new conductors on operational procedures, safety protocols, and customer service standards.
- Implemented process improvements for incident response, reducing resolution time for disruptions in service.
- Collaborated with management on safety audits, identifying risks and recommending corrective actions for enhanced operations.
- Communicated with train dispatchers to obtain and adjust directions.
- Facilitated clear communication between onboard staff and control center personnel to address any issues or delays promptly.
- Enhanced passenger safety by conducting thorough pre-trip inspections and addressing potential hazards.
Education
High School Diploma -
Walterboro HS
Walterboro, SC05-1961
Timeline
Military Bus Driver
Ft. Gordon
07.2000 - 09.2013
Transit Bus Driver
Charlotte City Bus
04.1998 - 06.2000
Transit Bus Driver
Augusta Transit
03.1996 - 03.1998
Motorman
NYC MTA
02.1980 - 02.1994
Train Conductor
NYC MTA
02.1970 - 02.1980
High School Diploma -
Walterboro HS