Johnny Gaona
Whittier
Summary
Sales Representative with a solid record of consistently achieving customer retention goals through relationship building and advanced product knowledge.
Detailed Sales Representative well-known for turning problem accounts into long-term customers. Reliable and quick-paced. Proponent of team-based sales efforts.
Overview
17
17
years of professional experience
Work History
Brand Marketing Specialist
VYBE Agency
Los Angeles, CA
08.2024 - Current
- Maintained relationships with advertising partners and vendors to secure discounts on services or products related to branding activities.
- Designed creative assets including logos, brochures, ads, packaging designs.
- Developed and implemented brand marketing strategies to increase customer engagement.
- Worked directly with small businesses to obtain needs for growth.
Senior Residential Trainer
Charter Spectrum
City Of Industry, CA
01.2024 - 07.2024
- Conducted onboarding sessions to orientate new staff members about company policies and procedures.
- Provided feedback on employee performance based on observed results during training sessions.
- Facilitated group discussions between participants to promote active engagement in learning activities.
- Documented all training activities including attendance records, feedback forms, surveys.
- Recommended changes or improvements in existing training processes as needed.
Residential Sales Representative Door To Door
Spectrum
City Of Industry, CA
10.2022 - 01.2024
- Assessed customer needs through detailed questioning and presented products to fill those requirements.
- Spoke with 50+ potential customers per day in hopes of expanding customer base.
- Collaborated with team to develop effective, winning sales strategies.
T-Mobile Assistant Manager
T-Mobile
Rosemead, CA
08.2012 - 09.2022
- Developed sales plans, goals, strategies and objectives to achieve team goals and revenue objectives.
- Responded to questions from customers after presenting key details about company's products and services.
- Organized schedules, workflows and shift coverage to meet expected business demands.
- Collaborated with store manager to develop strategies for achieving sales and profit goals.
Sales Representative
T-Mobile
Montebello, CA
01.2008 - 08.2012
- Developed customized sales techniques to successfully sell and upsell services to new and existing clients.
- Contacted new and existing customers to outline benefits of products.
- Developed and maintained relationships with existing clients to ensure customer satisfaction.
- Performed regular follow-ups with prospects to close deals in a timely manner.
Education
High School Diploma -
Bell High School
City Of Bell06-2004
Skills
- Inside and outside sales
- Product and service knowledge
- Natural leadership skills
- Continuous development
- B2B and B2C sales
- Customer Relationship Management
- Route Planning
- Relationship Building
Timeline
Brand Marketing Specialist
VYBE Agency
08.2024 - Current
Senior Residential Trainer
Charter Spectrum
01.2024 - 07.2024
Residential Sales Representative Door To Door
Spectrum
10.2022 - 01.2024
T-Mobile Assistant Manager
T-Mobile
08.2012 - 09.2022
Sales Representative
T-Mobile
01.2008 - 08.2012
High School Diploma -
Bell High School
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