Johnny Garcia
Austin,TX
Summary
Dynamic business leader with a proven track record in restaurant and bar management. Expert in staff training and customer service excellence, driving revenue growth through effective upselling techniques. Committed to operational efficiency and client retention, ensuring high standards and satisfaction in competitive environments.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Core Crew
Solidcore
Austin, Texas
02.2026 - Current
- Delivered exceptional customer service to elevate client experience and satisfaction.
- Maintained comprehensive product knowledge to promote studio packages effectively.
- Executed opening and closing tasks, including workstation setup and surface cleaning.
- Supported head coach and community manager in daily operations, ensuring studio cleanliness.
Barber / Owner
Common Space Barbershop
Austin, TX
06.2022 - Current
- Founded and currently operate a full-service barbershop, retaining a loyal client base through grooming services and outstanding customer care.
- Oversee all aspects of daily operations including scheduling, inventory management, client communication, marketing, and financial tracking.
- Maintained exceptional hygiene, professionalism, and service standards to enhance client satisfaction in a competitive industry.
- Leveraged social media and client referrals to sustain a full booking calendar and expand brand presence.
FOH Manager
Oasthouse Kitchen + Bar / District Kitchen + Cocktails / Keepers Coastal Kitchen
Austin, TX
08.2020 - 06.2022
- Achieved weekly labor and sales targets through effective scheduling and team leadership.
- Enhanced sales through targeted training on product knowledge and upselling techniques, improving overall customer experience.
- Hired, trained, and mentored staff to ensure a strong new restaurant launch.
- Maintained high operational standards across three restaurant concepts simultaneously.
- Ensured compliance with all safety and sanitation procedures during open and close duties.
Assistant Manager
RA Sushi Bar and Restaurant
Austin, TX
02.2017 - 08.2020
- Directed both FOH and BOH teams, ensuring adherence to safety regulations and corporate policies.
- Directed FOH and BOH teams, ensuring compliance with safety regulations and corporate policies to maintain operational standards.
- Effectively addressed customer concerns to ensure satisfaction and repeat business.
- Balanced cash drawers and ensured POS accuracy for all shifts, contributing to financial integrity.
- Ordered and tracked inventory of food, liquor, and supplies to support seamless service.Trained staff in sales techniques and hospitality best practices to boost overall revenue.
Education
Barber License -
Bevelle Barber School
Austin, TX11-2022
High School -
Victoria East High School
Victoria, TX01-2014
Some College (No Degree) - Finance
Austin Community College
Austin, TXSkills
- Business operations and management
- Staff hiring and training
- Leadership and team development
- Customer service excellence
- Restaurant and hospitality management
- Scheduling and inventory control
- Upselling and revenue growth
- Social media management
- Client retention strategies
- Cost control
Certification
- TABC Certified
- ServSafe Certified
Timeline
Core Crew
Solidcore
02.2026 - Current
Barber / Owner
Common Space Barbershop
06.2022 - Current
FOH Manager
Oasthouse Kitchen + Bar / District Kitchen + Cocktails / Keepers Coastal Kitchen
08.2020 - 06.2022
Assistant Manager
RA Sushi Bar and Restaurant
02.2017 - 08.2020
Barber License -
Bevelle Barber School
High School -
Victoria East High School
Some College (No Degree) - Finance
Austin Community College