Meticulous financial professional with advanced accounting, business, and computer experience. Successful at keeping accounts current and accurate for compliant financial recordkeeping. Well-organized, diligent and focused professional. Owned my own business to train and implement Quickbooks for small businesses in Texas.
Overview
36
36
years of professional experience
Work History
MRI Imaging Assistant
Prisma Health Richland
Columbia, SC
02.2023 - 11.2023
Positioned imaging films for review and supported technologist during film processing tasks.
Upheld regulatory compliance by adhering to all established protocols, policies, and procedures related to imaging services.
Performed front desk scheduling and registration tasks and checked patients' insurance eligibility to improve billing accuracy.
Collaborated with interdisciplinary healthcare team members to provide seamless patient care throughout the imaging process.
Increased departmental productivity by efficiently managing appointment scheduling in accordance with patient needs and available resources.
Automotive Servicer Writer
Walmart
Camden, SC
10.2022 - 01.2023
Greeted and registered customers requiring service and directed automobiles to service garage.
Ensured high-quality workmanship by communicating effectively with technicians regarding repairs and maintenance needs.
Resolved client concerns promptly, demonstrating commitment to customer satisfaction and preserving brand reputation.
Assisted in boosting profit margins with up-selling additional services when appropriate to meet customer needs.
CAD Technician
Telecon Canada
Remote
01.2022 - 05.2022
Ensured a smooth handover process to construction teams by providing comprehensive drawing packages, complete with detailed notes and instructions for accurate interpretation.
Created, printed, and modified drawings in AutoCAD and Revit.
Worked with architects, engineers and customers to efficiently resolve planning and construction issues.
Biomedical Technician
Atrium Healthcare, Previously Carolinas Healthcare System
Charlotte, NC
08.2021 - 12.2021
Maintained proper care and storage of diagnostic tools and equipment and tracked inventory.
Assisted hospital staff in understanding the proper use of biomedical equipment, reducing user error incidents.
Maintained safe work environment and adhered to privacy regulations.
Conducted thorough evaluations of newly acquired medical equipment, ensuring compliance with regulatory standards.
Diagnosed cause of problems and completed repairs.
Collaborated with cross-functional teams to develop and implement new medical equipment protocols.
Documented information regarding installations, repairs and inventory checks.
Documented service and repair procedures accurately and completely and submitted monthly reports to manager.
Supported IT department in integrating medical devices with electronic health record systems for seamless data transfer.
Recorded maintenance activities performed on assigned medical equipment and updated departmental database of record of service.
Business Consultant
Apple
Dallas, TX
11.2002 - 11.2004
Increased client satisfaction by implementing tailored solutions for their unique business needs.
Established and maintained relationships with key stakeholders for growth opportunities and successful partnerships.
Acted as IT consultant and business analyst in improving and maintaining software systems .
Trained clients on using Apple point of sale systems .
Solved client IT issues .
Determined changes, projected modifications of software, hardware, and networking .
Consulted with clients on equipment and software procurement and requisitions.
Developed and recommended IT solutions for business work flow improvement.
Troubleshoot hardware and software .
Assist customers over the phone and in person with technical issues of their Apple products.
IT Services Support Specialist
Centex Corporation / CTX Mortgage
Dallas, TX
02.1997 - 09.2002
Established user accounts, granting appropriate permissions based on role requirements within the organization.
Assisted users with password resets, significantly reducing lockout incidents and improving overall user experience.
Conducted regular software updates to ensure optimal performance and reduce vulnerability risks.
Enhanced system efficiency by troubleshooting and resolving technical issues for end-users.
Facilitated smooth technology transitions during office relocations or mergers, ensuring minimal disruption to daily operations.
Configured hardware devices such as printers and scanners, enabling seamless integration into existing networks.
Resolved diverse range of technical issues across multiple systems and applications for customers and end-users across various time zones.
Set up new branches installed networks, printers, workstations .
Reduced technical escalations to management .
Performed in-depth technical configuration and troubleshooting assistance.
Operations Processing Associate
JP Morgan Chase Bank NA
Dallas, TX
05.1988 - 01.1997
Reduced errors in data entry by maintaining accurate records and double-checking information.
Managed high-volume tasks efficiently, prioritizing workloads for optimal time management.
Provided exceptional customer service when addressing inquiries or concerns from clients regarding their orders or accounts.
Maintained organized filing systems, facilitating easy access to essential documents and records.
Handled sensitive client information securely, protecting privacy and adhering to confidentiality requirements at all times.
Responsible for processing all class actions for JP Morgan Chase pension accounts and notification only on custody accounts.
Received notifications, researched to determine holders during a class period, identified pension/custody accounts, filed suits for pension accounts, notified custody account holders, controlled open claims and pay holders.
Received literature pertaining to class action suits from the Corporate Actions Research area, Claims Administrators, Legal, clients, mail, etc.
Examined this literature and then extracted all pertinent information.
Education
Associate of Applied Science - Pre-Medicine
Central Piedmont Community College
Charlotte, NC
12.2018
Bachelor of Science - Business Management
LeTourneau University
Longview, TX
09.1994
Skills
Strong Communication Skills
Radiation Protection
Collaborative Teamwork
Efficient Workflow Management
Patient Scheduling
Patient documentation
Deadline-oriented
Microsoft Excel
Accounts Receivable
Accounting Principles
Bank Reconciliation
Invoice Processing
Financial record keeping
Financial Reporting
Telephone Etiquette
Monthly Reporting
Cash Flow Management
Payroll
Auditing procedures
Payroll Processing
Expense Tracking
Data Entry
Critical Thinking
Data Entry and 10-Key
Word Processing
Financial records and reporting
Proactive and Self-Motivated
Quickbooks
Precision and Accuracy
Timeline
MRI Imaging Assistant
Prisma Health Richland
02.2023 - 11.2023
Automotive Servicer Writer
Walmart
10.2022 - 01.2023
CAD Technician
Telecon Canada
01.2022 - 05.2022
Biomedical Technician
Atrium Healthcare, Previously Carolinas Healthcare System