Johnny Gray
Rochester,NY
Summary
Dynamic individual with hands-on experience in Security Guard/Courier and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.
Overview
1
1
Certification
6
6
years of professional experience
Work History
Certified Cranial Prosthesis Specialist
Independent Contractor
08.2026 - Current
- Analyzed scalp conditions and sensitivity while assessing hair-loss patterns to provide tailored recommendations.
- Executed precise head measurements to ensure optimal fitting of medical-grade prostheses.
- Utilized hypoallergenic materials designed for sensitive or medically compromised scalps.
Courier Driver
Independent Contractor
04.2025 - Current
- Optimized delivery routes for packages, guaranteeing punctual arrivals and maintaining high levels of customer satisfaction.
- Operated GPS navigation systems to optimize delivery routes and reduce travel time.
- Communicated effectively with clients to confirm delivery details and address any issues promptly.
- Maintained accurate records of deliveries, including pickup times, drop-off locations, and any discrepancies.
Security Guard
Independent Contrator
10.2024 - Current
- Monitored premises to ensure safety and security of personnel and property.
- Patrolled assigned areas regularly to deter criminal activity and maintain order.
- Responded promptly to incidents, conducting thorough investigations and reporting findings.
- Collaborated with local law enforcement during emergencies to enhance response efficiency.
Non-Emergency Medical Transportation Driver
Gray Way Transportation LLC
01.2021 - Current
- Safely transported patients to and from medical appointments, ensuring their comfort and well-being throughout the journey
- Maintained clean, organized vehicle through regular inspections, ensuring safety and reliability for patient transport
- Supported patients during boarding and exiting the vehicle, ensuring their safety and comfort.
- Demonstrated excellent customer service skills by addressing patient concerns or special requests during transportation
- Maintained a professional and courteous demeanor when interacting with patients, providing reassurance and comfort during transportation
- Managed scheduling and routing to optimize time management, ensuring timely pickups and drop-offs for patients
- Communicated effectively with dispatchers to receive trip assignments and provide updates on arrival times
- Followed established protocols for handling emergencies or unexpected situations during transport, remaining calm under pressure
- Collaborated with healthcare professionals to coordinate transportation logistics, accommodating patients' specific medical needs and equipment
- Ensured compliance with HIPAA regulations by maintaining strict confidentiality of patient information during transport
- Attended training sessions on defensive driving techniques, first aid/CPR procedures, infection control measures, and other relevant topics to enhance job performance
- Received commendation from supervisors for consistently achieving a punctuality rate of over 100% for pick-ups/drop-offs
- Served as a reliable point of contact between healthcare facilities/clinics/hospitals and patients' families regarding transportation arrangements
Education
Cranial Prosthesis Speicialist - Medical Wig Training
Wig Medical
Atlanta, GA09-2026
BloodBorne Pathogens/HIPPA For Courier Drivers - Medical Courier
Integrity Medical Courier Training
Online Course04-2025
SecurityTraining - Security Guard
Black Hawk Security
Rochester, NY10-2024
High School - Business
East High School
Rochester, NY06-1994
Skills
- Delivery driver experience
- Attention to detail
- Excellent communication
- Self-Motivation
- Medical device fitting
- Professional demeanor
- Teamwork and collaboration
- Patient assessment
- Security protocols
- Conflict resolution
- Work ethic
- Calm under pressure
- Critical thinking
Certification
HIPPA certified, Driver's License, Blood borne Pathogen certificate
Personal Information
Driving License: Driver's License
Timeline
Certified Cranial Prosthesis Specialist
Independent Contractor
08.2026 - Current
Courier Driver
Independent Contractor
04.2025 - Current
Security Guard
Independent Contrator
10.2024 - Current
Non-Emergency Medical Transportation Driver
Gray Way Transportation LLC
01.2021 - Current
High School - Business
East High School
Cranial Prosthesis Speicialist - Medical Wig Training
Wig Medical
BloodBorne Pathogens/HIPPA For Courier Drivers - Medical Courier
Integrity Medical Courier Training
SecurityTraining - Security Guard
Black Hawk Security