Rebecca Ellifritz
Claysville,PA
Summary
Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Certified Recovery Specialist
Washington Drug & Alcohol Commission
2023.03 - Current
- Assisted clients in accessing community resources such as housing assistance, employment services, and healthcare providers
- Advocated for clients' rights within the healthcare system by assisting them in navigating insurance coverage and accessing necessary treatments
- Provided counseling and support to individuals recovering from substance abuse, helping them develop coping strategies and maintain sobriety
Crew Member
Firehouse Subs
2021.10 - 2023.10
Laborer
DW home improvement
2021.10 - 2023.01
- Cleans job site
- Carries building materials
Housekeeper
Lorna's Pristine Cleaning Service
2019.12 - 2022.12
Driver Helper
UPS
2019.10 - 2021.10
- Deliver packages
Package Handler/Sorter
UPS
2019.10 - 2021.10
- Sorted, scanned and loaded packages
Flagger/Traffic Control
WD Wright
2018.03 - 2019.10
- Controlled traffic
Flagger/Traffic Control
ACG
2017.01 - 2018.02
- Controlled traffic
Secretary/Receptionist
Harold's Car Service
2015.08 - 2017.01
- Completed all work orders
- Book keeping of all finances
- Billing
- Contacted customers for pick ups
Customer Service
Sam's Club
2012.09 - 2015.05
- Processed customers returns, credit cards, memberships and processed customers purchases
Education
High school or equivalent -
McGuffey High School
Claysville, PA05.2007
Skills
- Load & Unload
- Packaging
- Warehouse Experience
- Order Picking
- Shipping & Receiving
- Pallet Jack
- RF Scanner
- Bartending
- Stocking
- Order Picker
- Delivery Driver Experience
- Heavy Lifting
- Self-care strategies
- Motivational interviewing
- Co-occurring disorders
- Recovery planning
- Documentation
Personal Information
Work Permit: Authorized to work in the US for any employer
Certification
driver's license, 05/01/13, Present
PCB Board Certified Recovery Specialist 2023-present
Timeline
Certified Recovery Specialist
Washington Drug & Alcohol Commission
2023.03 - Current
Crew Member
Firehouse Subs
2021.10 - 2023.10
Laborer
DW home improvement
2021.10 - 2023.01
Housekeeper
Lorna's Pristine Cleaning Service
2019.12 - 2022.12
Driver Helper
UPS
2019.10 - 2021.10
Package Handler/Sorter
UPS
2019.10 - 2021.10
Flagger/Traffic Control
WD Wright
2018.03 - 2019.10
Flagger/Traffic Control
ACG
2017.01 - 2018.02
Secretary/Receptionist
Harold's Car Service
2015.08 - 2017.01
Customer Service
Sam's Club
2012.09 - 2015.05
High school or equivalent -
McGuffey High School