JOHNNY HAMNER
Nashville,TN
Summary
Residential remodeling professional with a background spanning skilled trades, operations leadership, emergency-response work with California State Parks and in-home sales consulting. Developed a strong reputation for communication, problem solving, quality workmanship and reliability in high accountability customer facing environments. Brings a practical leadership style centered on trust, problem solving and helping customers feel confident through direct communication.
Overview
17
17
years of professional experience
Work History
Sales & Design Consultant
Five Star Bath Solutions of Nashville
Nashville
01.2024 - Current
- Consistently generated $100K–$200K+ in monthly residential remodeling sales through consultative in-home presentations and client relationship development
- Managed full sales cycle including homeowner rapport, needs assessment, product education, objection handling and closing
- Conducted 40–60 in-home consultations per month using a structured consultative sales process
- Built strong homeowner trust through product knowledge, communication and solution oriented problem solving
Lead Installer & Project Coordinator
Five Star Bath Solutions of Nashville
Nashville
01.2023 - 01.2024
- Completed 100+ shower remodel installations with zero callbacks, with maintaining one of the strongest quality records within the company
- Coordinated material sourcing, scheduling, job site logistics and direct homeowner communication throughout the project execution
- Took ownership of demolition, waterproofing, installation, finish work and final quality control across residential remodeling projects
- Built strong client and leadership trust through consistent workmanship, professionalism and problem-solving in the field
- Recognized internally for leadership potential, professionalism and ability to independently handle high-end responsibility for installations
Independent Remodeling Contractor
Self-Employed
Nashville, TN & Austin, TX
01.2021 - 01.2023
- Operated independent residential contracting business; self generating leads and managing all client relationships from estimate to project completion
- Built business from zero capital by reinvesting project revenue into tools, equipment and operational growth
- Completed residential remodeling, repair and finish work while maintaining client satisfaction and repeat business
- Managed scheduling, material sourcing, project coordination and on-site execution across multiple active jobs
Night Manager
Joey Restaurant
Woodland Hills, CA
01.2017 - 01.2020
- Managed nightly operations of a multi-million dollar restaurant; supervised 22+ front of house employees per shift within a 50+ person FOH staff
- Served as highest ranking on-site manager during evening operations, responsible for team leadership, customer resolution and operational execution
- Managed reporting, waste tracking and operational spreadsheets to support cost control and performance accountability
- Oversaw staff evaluations, disciplinary write ups, scheduling coordination and operational execution
Fine Dining Server
Il Fornaio
Roseville, CA
01.2013 - 01.2017
- Delivered high-end guest experiences in a white-tablecloth fine dining environment through attentive service and strong product knowledge
- Developed advanced communication and client service skills while managing high volume dining operations under pressure
- Contributed to a team recognized with four Golden Baker Awards for excellence in food quality and customer service
Lead Lifeguard & Patrol Boat Operator
California State Parks
Folsom, CA
01.2009 - 01.2013
- Sole certified patrol boat operator; performed daily waterway patrol and emergency response operations
- Operated emergency response vehicles including patrol jeep, rescue boat and state park jet ski during active incidents
- Coordinated lifeguard coverage, monitored tower operations and assisted with scheduling team oversight during high volume recreation periods
Education
High School Diploma -
Some College Coursework - undefined
Skills
- Residential Remodeling
- Project Coordinator
- Consultative Sales
- Client Relationship Management
- Operations Management
- Team Leadership
- Job-Site Logistics
- Bathroom Remodeling & Product Knowledge
- Quality Control
- Problem Solving
Timeline
Sales & Design Consultant
Five Star Bath Solutions of Nashville
01.2024 - Current
Lead Installer & Project Coordinator
Five Star Bath Solutions of Nashville
01.2023 - 01.2024
Independent Remodeling Contractor
Self-Employed
01.2021 - 01.2023
Night Manager
Joey Restaurant
01.2017 - 01.2020
Fine Dining Server
Il Fornaio
01.2013 - 01.2017
Lead Lifeguard & Patrol Boat Operator
California State Parks
01.2009 - 01.2013