Summary
Overview
Work History
Education
Skills
Timeline
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Johnny Harsha

Owasso,OK

Summary

  • State of Oklahoma Mechanical Contractor
  • Experience in teaching in a class setting.

Overview

17
17
years of professional experience

Work History

Maintenance Manager

Mazzio's LLC
10.2017 - Current
  • Supervised employee performance, preventive maintenance, and safety.
  • Procured pricing information from various vendors to support cost-effective purchasing.
  • Delegated tasks to carefully selected employees in alignment with resource management goals.
  • Planned scheduled maintenance outages as part of preventive maintenance program.
  • Collaborated with other departments to verify completion of maintenance tasks.
  • Trained maintenance technicians to apply proper techniques and best practices and comply with safety protocols.
  • Documented inventory of spare parts to enable tracking history and maintain accurate records.
  • Established and documented protocols for preventive maintenance procedures, decreasing equipment issues, and reducing downtime.
  • Created and submitted detailed reports to highlight maintenance activities and equipment performance.
  • Prepared and reviewed maintenance contracts with external service providers to offer mutually binding agreements.

Service Technician

Air Solutions
09.2015 - 10.2017
  • Installed new equipment and explained operation and routine maintenance protocols to customers.
  • Inspected equipment to diagnose operational issues.
  • Explained diagnostic findings to customers and outlined repair or service options.
  • Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.
  • Responded to customer inquiries quickly and professionally to increase satisfaction.

Inside Sales

Federal Corporation
11.2012 - 09.2015
  • Assisted clients throughout sales process and provided after-sales support to assess satisfaction and resolve problems.
  • Attended sales seminars and educational activities to stay up-to-date on latest developments and trends.
  • Answered questions during initial contact and follow-up calls with sales prospects.
  • Provided professional services and support in a dynamic work environment.
  • Identified issues, analyzed information and provided solutions to problems.

Maintenance Technician

Hostess Brands (Wonder Bread)
09.2008 - 11.2012
  • Completed daily, weekly, and monthly checklists on building equipment to maintain records of scheduled maintenance procedures.
  • Used problem-solving skills to alleviate issues efficiently with minimal supervision.
  • Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.
  • Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
  • Performed electrical and mechanical repairs of production equipment to minimize downtime.
  • Developed and implemented strategies to improve maintenance processes.

Education

Associate of Applied Science - HVAC/R

Vatterott
Tulsa
05-2008

Skills

  • Employee performance assessment
  • Deadline management
  • Safety monitoring
  • Equipment troubleshooting
  • Resource allocation
  • Project management
  • Vendor relationship management
  • Team leadership

Timeline

Maintenance Manager

Mazzio's LLC
10.2017 - Current

Service Technician

Air Solutions
09.2015 - 10.2017

Inside Sales

Federal Corporation
11.2012 - 09.2015

Maintenance Technician

Hostess Brands (Wonder Bread)
09.2008 - 11.2012

Associate of Applied Science - HVAC/R

Vatterott

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Johnny Harsha