Summary
Overview
Work History
Education
Skills
Certification
Spending time with my grandchildren
Timeline
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Johnny Joiner

Temple,TX

Summary

Proven track record of enhancing customer satisfaction and streamlining delivery processes , showcasing exceptional problem-solving aptitude and reliability. Skilled in GPS navigation and fostering team collaboration, I've driven efficiency and maintained a professional demeanor in fast-paced environments.

Overview

39
39
years of professional experience
1
1
Certification

Work History

Front Counter Sales/ Relief Driver

Airgas LLC.
03.2022 - Current
  • Handled customer complaints professionally, resolving issues promptly and maintaining customer loyalty.
  • Warmly welcomed customers upon approaching counter and placing orders.
  • Provided expert product knowledge to assist customers in making informed decisions about their purchases.
  • Increased customer satisfaction by providing efficient and friendly service at the counter.
  • Maintained a clean and organized counter area, ensuring a pleasant environment for customers.
  • Mentored new team members on best practices for exceptional counter service, promoting a culture of continuous improvement.

Delivery Driver

Airgas LLC,
04.2015 - 03.2022
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Loaded truck and properly secured items to prevent damage for deliveries.
  • Managed customer inquiries and complaints in polite and professional manner.
  • Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
  • Verified accuracy of all deliveries against order forms.
  • Maintained strong relationships with clients through proactive communication and personalized service.

Delivery Driver

Dupuy Oxygen
09.2006 - 04.2015
  • Delivered product to customer business.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Completed rush deliveries on tight timetables to satisfy customer needs
  • Loaded truck and properly secured items to prevent damage for deliveries.
  • Managed customer inquiries and complaints in polite and professional manner.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.

Shift Supervisor

Bardcor Inc.
01.1996 - 04.2006
  • Trained new employees and delegated daily tasks and responsibilities.
  • Enforced company policies and regulations with employees.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards.
  • Maintained workplace safety by enforcing strict adherence to company policies and industry regulations.

Shift Leader

Bardcor Inc
05.1993 - 01.1996
  • Trained new employees and delegated daily tasks and responsibilities.
  • Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
  • Served as a reliable point-of-contact for upper management when needed, effectively communicating any issues or successes from daily operations.
  • Resolved conflicts between team members in a professional manner, preserving strong working relationships in the process.

Machine Operator

Bardcor Inc
03.1986 - 04.1993

I

  • Followed detailed instructions to operate machines with accuracy and produce quality products.
  • Set up and adjusted equipment and properly configured machines for daily operation.
  • Complied with company and OSHA safety rules and regulations.
  • Demonstrated adaptability by quickly learning how to operate new machinery and implementing newly introduced processes within the production environment.
  • Trained new employees on proper machine operation, ensuring adherence to company standards and safety guidelines.

Education

High School Diploma -

University High School
Waco, TX
05.1982

Skills

First Aid Training

Security Risk Analysis

Money Handling

Merchandise Stocking

Product restocking

Teamwork and Collaboration

Problem-Solving

Multitasking Abilities

Reliability

Team Collaboration

Decision-Making

Problem-solving aptitude

Professional Demeanor

Certification

Class A cdl License - 2006 to present

Spending time with my grandchildren

I love my grand kids, they keep me on my toe's. I have seven ranging in age from 5 months to 18 years old. So I go from changing diapers to teaching them how to drive and all the good stuff in life . The best thing about spending time with them is all the question that they have about how it was when i was a kid.

Timeline

Front Counter Sales/ Relief Driver

Airgas LLC.
03.2022 - Current

Delivery Driver

Airgas LLC,
04.2015 - 03.2022

Delivery Driver

Dupuy Oxygen
09.2006 - 04.2015

Shift Supervisor

Bardcor Inc.
01.1996 - 04.2006

Shift Leader

Bardcor Inc
05.1993 - 01.1996

Machine Operator

Bardcor Inc
03.1986 - 04.1993

High School Diploma -

University High School
Johnny Joiner