Johnny Kuang

• Enhanced donor experience by providing efficient, friendly service during the donation process.
• Managed donor database and ensured accurate record-keeping for improved tracking of donation history.
• Streamlined the donation process with clear communication and thorough explanation of procedures.

• Maintained a clean and organized workspace, ensuring compliance with health codes and regulations.
• Educated customers on the benefits of juicing, leading to increased loyalty and repeat business.
• Kept track of inventory and moved heavy loads.

• Tracked employee attendance, hours worked and performance. • Managed shift records, producing timely reports to keep management up-to-date.

• Responded to all customer concerns or issues promptly and professionally.

• Communicated, trained and promoted quality standards to team members.

• Counted drawers and followed proper daily cash handling procedures.