Johnny Maddox
Dublin,GA
Summary
Dynamic Lit Com Supervisor at GEICO with expertise in claim evaluation and fraud investigation. Proven track record in applying tort law and ensuring regulatory compliance while coaching a team to exceed performance goals. Skilled in negotiating settlements and maintaining HIPAA standards, driving successful outcomes in complex claims management.
Overview
30
30
years of professional experience
1
1
Certification
Work History
Lit Com Supervisor
GEICO, Government Employees Insurance
Macon , GA
03.1995 - Current
- Managed a team of five examiners, ensuring effective performance monitoring and coaching.
- Determined coverage liability and damages for accidents involving serious injuries and lawsuits.
- Investigated fraudulent and suspicious claims to mitigate risks for the organization.
- Coordinated with defense counsel to defend and settle high-exposure lawsuits and claims.
- Arranged settlement conferences with claimants, insureds, and plaintiffs to resolve disputes.
- Ensured compliance with regulatory requirements, including adherence to HIPAA privacy regulations.
- Oversaw onboarding processes for new associates to enhance team capabilities.
Education
MBA -
Georgia College And State University
Milledgeville, GA05-2009
Skills
- Claim evaluation and fraud investigation
- Coverage analysis and regulatory compliance
- Tort law application
- Performance monitoring
Affiliations
Former Middle GA CPCU President
Macon United Way Chair – led out 1st year to ever raise over 1mm dollars
Lakeland Region Fun Committee Chair
Night to Shine
Habitat for Humanity
Little League Coach
Certified Wrestling Coach
Guitarist in Church Praise Band
Sunday School Teacher – Youth and Adult
Certification
CPCU
SCLA
FCLA
AIC – ¾ courses
Accomplishments
30+ year associate
28+ years in claims
10+ years Lit Com supervisor
Former commercial lit com supervisor
Worked in Macon and Lakeland locations
Timeline
Lit Com Supervisor
GEICO, Government Employees Insurance
03.1995 - Current
MBA -
Georgia College And State University
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