Johnny Rodriguez
Hartford,CT
Summary
Reliable Vehicle Service Technician known for maintaining high productivity and efficiently completing tasks. Possess specialized skills in diagnostic testing, electrical systems troubleshooting, and preventive maintenance. Excel in time management, problem-solving and communication, ensuring smooth operations in fast-paced environments.
Overview
9
9
years of professional experience
Work History
Vehicle Service Technician
Valvoline Instant Oil
Hartford
01.2023 - 02.2023
- Inspected vehicles to identify maintenance needs and safety concerns.
- Performed oil changes and fluid checks to ensure vehicle performance.
- Utilized diagnostic tools to troubleshoot engine and electrical issues.
- Automotive Maintenance: Perform essential services including oil changes, checking and refilling vehicle fluids (coolant, transmission, battery), replacing filters (engine and cabin air), and rotating tires.
- Safety Inspections: Conduct 18-point safety checks, which involve inspecting and replacing lights, wipers, and testing batteries.
- Customer Interaction: Greet guests, evaluate their needs, and act as a "trusted advisor" by explaining services ananswering questions about vehicle maintenance.
- Operational Duties: Maintain a clean and safe work environment, track inventory, and follow standardized "SuperPro" procedures to ensure service quality and consistency.
- Teamwork: Work closely with a team in a fast-paced "drive-thru" environment to ensure quick and efficient service.
Crew Member
Dunkin' Donuts
Hartford, CT
12.2016 - 01.2018
- Prepared and served beverages and food items efficiently to customers.
- Maintained cleanliness and organization of workstations and dining areas.
- Operated cash register, processed transactions, and handled customer payments.
- Guest Service: Greet guests with a smile, take accurate orders at the front counter or drive-thru, and process payments using Point of Sale (POS) systems.
- Food & Beverage Preparation: Prepare coffee, beverages, and food items according to brand recipes and quality standards.
- Cleanliness & Safety: Maintain a clean workstation, equipment, and guest areas. Adhere to all food safety and sanitation guidelines.
- Operational Support: Assemble and package orders, restock supplies (cups, lids, etc.), and organize stock rooms or refrigerated areas.
- Teamwork: Communicate effectively with coworkers and managers, attend training sessions, and assist in onboarding new team members.
Loader and Unloader
UPS
Hartford, CT
11.2015 - 09.2016
- Loaded packages onto delivery trucks efficiently and safely.
- Unloaded incoming shipments and sorted packages by destination.
- Operated hand trucks and pallet jacks to move freight effectively.
- Loading: Placing packages into outgoing trailers or "signature brown" package cars. This requires following specific loading patterns to maximize space and ensure safety.
- Unloading: Removing packages from incoming trucks and placing them onto conveyor belts or sorting areas.
- Sorting & Scanning: Organizing packages by size, destination, or ZIP code and scanning each parcel to verify contents and maintain tracking data.
- Safety & Maintenance: Following strict safety protocols to prevent injury, maintaining a clean workspace, and reporting damaged items.
Line Worker
Morin
Bristol, Connecticut
03.2014 - 09.2015
- Operated machinery for efficient assembly line production.
- Inspected products for quality and compliance with standards.
- Collaborated with team members to maintain workflow efficiency.
- Machine Operation: Operating roll forming lines to produce sheet metal panels based on engineering specifications.
- Material Handling: Loading raw materials into production lines and ensuring finished products are correctly labeled, staged, and packaged.
- Quality Assurance: Monitoring the line to identify and report non-conforming products or equipment issues to supervisors or quality assurance personnel.
- Maintenance: Performing routine cleaning, organization, and preventative maintenance within the assigned work cell.
- Documentation: Recording all required production data and maintaining accurate documentation of materials and finished goods.
Education
University High School Of Science & Engineering
Hartford, CTSkills
- Vehicle inspection
- Engine troubleshooting
- Oil change service
- Safety regulations
Team Work
- Adaptability & Flexibility: The capacity to pivot quickly when technologies or project priorities change
- Emotional Intelligence (EQ): Awareness of self and others to manage conflict, empathize, and maintain positive team dynamics
- Collaboration: Working effectively in cross-functional, hybrid, or remote teams
- Leadership: Taking initiative, motivating others, and being accountable, regardless of your formal job title
- Time Management: Prioritizing high-value tasks and meeting deadlines while maintaining a work-life balance
- Critical Thinking: Evaluating information objectively to make informed decisions
- Continuous Learning: A "growth mindset" that involves actively seeking new certifications or upskilling opportunities
- Creativity & Innovation: Generating novel ideas and challenging the status quo to drive growth
Languages
English
Professional
Spanish
Professional
Timeline
Vehicle Service Technician
Valvoline Instant Oil
01.2023 - 02.2023
Crew Member
Dunkin' Donuts
12.2016 - 01.2018
Loader and Unloader
UPS
11.2015 - 09.2016
Line Worker
Morin
03.2014 - 09.2015
University High School Of Science & Engineering