Summary
Overview
Work History
Education
Awards
Skills/Languages/Certifications
Timeline
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Johnny Santiago

Chicago,IL

Summary

I am an accomplished law enforcement professional with over 18 years of diverse experience. I possess outstanding team leadership, organizational development, and conflict resolution. I am exceptionally organized, and a very disciplined professional with well-developed interpersonal skills, and the ability to motivate and direct others in a supportive team environment.

Overview

39
39
years of professional experience

Work History

Sergeant

Chicago Police Department - 20th District
Chicago, IL
12.2017 - Current
  • Ensure compliance with department policies and procedures.
  • Oversee daily patrol operations and provide leadership in the field.
  • Support training, accountability, and professional development of personnel.
  • Managed incident responses, ensuring proper protocols were followed by all officers.

Tactical Sergeant

Chicago police Department - 20th District
08.2018 - 04.2023
  • Supervised a tactical team of 10 officers in proactive crime suppression and strategic enforcement operations.
  • Provided field leadership during high-risk assignments and coordinated with detectives and specialized units.
  • Ensured proper reporting, officer safety, and adherence to departmental policies.
  • Conducted performance evaluations and mentored officers for career development.
  • Assigned to Summer Mobile Detail in 2018 and 2019 for citywide crime suppression operations.

Robbery / Burglary Team

Chicago Police Department
Chicago, IL
04.2008 - 08.2018
  • Conducted detailed follow-up investigations.
  • Canvassed areas for witnesses and video surveillance.
  • Developed intelligence through informants and community sources.
  • Debriefed arrestees and disseminated actionable information.
  • Collaborated with Area 3 detectives, suburban departments, and federal agencies.
  • Cleared numerous cases and patterns.
  • Worked in a collaborative environment to achieve team success.

Beat Officer

Chicago Police Department
Chicago, IL
05.2007 - 04.2008
  • Responded to calls for service and completed detailed reports.
  • Employed proactive policing techniques.
  • Fostered conflict resolution through fair and transparent practices.
  • Built trust with community members through positive interactions.

Executive Assistant Manager

Walgreens Drug Co.
Chicago, IL
04.1996 - 11.2006
  • Managed staffing, training, and payroll.
  • Handled merchandising and store resets.
  • Delivered excellent customer service.
  • Consistently exceeded performance standards.
  • Implemented policy compliance and trained employees.

Operations Specialist

United States Navy
Norfolk, VA
08.1986 - 08.1989
  • Operated electronic navigation instruments, including radar.
  • Plotted ship position, heading, and speed.
  • Provided target plotting data to the Combat Information Center.

Education

Bachelor's Degree - Business Management, Accounting

Northeastern Illinois University
Chicago, IL
01.1993

Awards

  • Honorable Mentions: 120+
  • Department Commendations: 10+
  • Life Saving Award: 1
  • Complimentary Letters: 9
  • Letter of Appreciation from the Captain of the U.S.S. America

Skills/Languages/Certifications

  • Fluent in Spanish
  • Proficient with Microsoft Office Applications
  • Experienced in operating video surveillance systems
  • Skilled in downloading, recording, and editing video footage for evidentiary purposes
  • Carbine Certified
  • CIT (Crisis Intervention Team) Certified

Timeline

Tactical Sergeant

Chicago police Department - 20th District
08.2018 - 04.2023

Sergeant

Chicago Police Department - 20th District
12.2017 - Current

Robbery / Burglary Team

Chicago Police Department
04.2008 - 08.2018

Beat Officer

Chicago Police Department
05.2007 - 04.2008

Executive Assistant Manager

Walgreens Drug Co.
04.1996 - 11.2006

Operations Specialist

United States Navy
08.1986 - 08.1989

Bachelor's Degree - Business Management, Accounting

Northeastern Illinois University

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