Johnny Sheppard
Scarborough,ME
Summary
Detail-oriented transportation logistics dispatcher with strengths in problem-solving and conflict resolution. Maintains compliance with safety regulations to support reliable service delivery. Ensures consistent customer supply through accurate coordination and documentation.
Overview
21
21
years of professional experience
Work History
Delivery Dispatcher
Dead River Oil Company
Scarborough, Maine
11.2014 - Current
- Reviewed driver routes to enhance routing efficiency and minimize delivery delays.
- Worked with drivers to fix issues and keep deliveries moving.
- Collaborated with operations team to streamline service delivery processes.
- Supported delivery schedules to keep fuel distribution aligned with service area demand.
- Monitored inventory levels to ensure reliable customer supply.
- Trained and supported new dispatch staff on procedures and systems.
Produce Buyer
Native Maine Produce & Specialty Foods
Westbrook, ME
07.2009 - 11.2014
- - Delivered reliable produce sourcing from local farmers and suppliers for distribution.
- - Achieved favorable purchasing agreements through pricing and contract negotiations.
- - Strengthened vendor networks to support broader product selection and better availability.
- - Informed suppliers on availability, pricing changes, and production issues to enhance communication.
- - Streamlined ordering, stocking, pricing, and display strategies for produce items.
- - Secured payment terms with vendors to support profitability goals.
- - Improved inventory accuracy through consistent recordkeeping and stock audits.
- - Maintained compliance with food safety regulations across selection, storage, and shipping activities.
- - Assisted in identifying potential suppliers for sourcing projects. and contract negotiation efforts.
Dispatcher / Produce buyer
Market Fresh Produce
Scarborough, Maine
05.2005 - 07.2009
- - Managed driver communication to optimize route efficiency and maintain safety standards.
- - Prioritized load scheduling based on urgency and equipment availability.
- - Collaborated with the transportation supervisor on dispatching and load assignment.
- - Evaluated routes, traffic, and weather conditions daily to adjust plans and ensure timely deliveries.
- - Monitored inventory activity to ensure optimal stock levels and accurate records.
- - Responded to customer inquiries and resolved delivery concerns to enhance customer satisfaction.
- - Maintained accurate daily operations records and communication logs.
- Employed computer systems to locate addresses, estimate arrival times, and offer directions.
Education
Scarborough High School
Scarborough, ME06-1993
Skills
- Problem-solving
- Route planning
- Logistics management
- Fleet management systems
- Safety procedure management
- Regulatory compliance
- Performance evaluation
- Cross-functional collaboration
- Training and onboarding
- Efficient time management
- Problem-solving
- Logistics management
Timeline
Delivery Dispatcher
Dead River Oil Company
11.2014 - Current
Produce Buyer
Native Maine Produce & Specialty Foods
07.2009 - 11.2014
Dispatcher / Produce buyer
Market Fresh Produce
05.2005 - 07.2009
Scarborough High School