Johnny Shutts
Ocala,FL
Summary
Dynamic and reliable professional with extensive experience at KFC, excelling in customer service and cash handling. Proven ability to enhance dining experiences while maintaining operational efficiency. Skilled in point-of-sale systems and team collaboration, consistently achieving high customer satisfaction through effective problem-solving and adaptability in fast-paced environments.
Overview
2
2
years of professional experience
Work History
Restaurant Cashier
KFC
Dunnellon, FL
01.2025 - 03.2027
- Processed customer transactions accurately using point-of-sale systems.
- Provided exceptional customer service to enhance dining experience.
- Maintained cleanliness and organization of cashier area for efficiency.
- Assisted in managing cash drawer, ensuring accuracy during shifts.
- Handled customer inquiries and resolved issues promptly to ensure satisfaction.
- Collaborated with team members to streamline order-taking processes.
- Learned menu items and pricing to assist customers effectively.
- Supported promotional activities by informing customers of special offers.
- Collaborated with team members to ensure optimal efficiency during peak dining hours.
- Handled high volume transactions calmly, maintaining composure under pressure and delivering excellent customer service.
- Performed end-of-shift duties such as cleaning cashier stations, counting cash drawers, restocking supplies as needed.
Line Worker
KFC
Ocala, FL
01.2025 - 03.2027
- Operated machinery efficiently to assemble products according to specifications.
- Inspected materials and finished goods for quality assurance, ensuring compliance with standards.
- Collaborated with team members to streamline production processes and improve workflow efficiency.
- Maintained a clean and organized work environment, adhering to safety protocols at all times.
- Assisted in training new employees on proper operational procedures and equipment usage.
- Monitored inventory levels, reporting shortages and assisting in stock replenishment efforts.
- Implemented suggestions for process improvements, contributing to overall productivity enhancements.
- Collaborated with team members to meet daily quotas and improve overall productivity on the line.
- Participated in training sessions to enhance skills and knowledge.
- Adapted quickly to changing production schedules, effectively managing workload to meet deadlines consistently.
Education
High School Diploma -
Osceola High School
Kissimmee, FL09-1988
Skills
- Patience and tolerance
- Food safety awareness
- Order verification
- Excellent customer service
- Professional appearance
- Reliability and punctuality
- Cash handling expertise
- Drawer balancing
- Supply restocking
- Salesmanship
- Dining room support
- Point of sale systems
- Problem-solving
- Customer assistance
- Customer service
- Honest and dependable
- Security monitoring
- Team collaboration
- Cash register operation
- Cash register operations
- Adaptable and flexible
- Cleaning and sanitizing
- Training and mentoring
- Order taking
- Payment collection
- Product restocking
- Customer relations
- Cash drawer balancing
- Credits and refunds
- Reliable and responsible
- Cash handling
- Merchandise restocking
- Cash handling and management
- Currency counting
- Merchandise packaging
- Customer transactions
Accomplishments
- Achieved [Result] by completing [Task] with accuracy and efficiency.
- Collaborated with team of [Number] in the development of [Project name].
- Supervised team of [Number] staff members.
Languages
English
Full Professional
Timeline
Restaurant Cashier
KFC
01.2025 - 03.2027
Line Worker
KFC
01.2025 - 03.2027
High School Diploma -
Osceola High School