Johnny Smith

Coordinated and work closely with help desk team providing hands on support to users with hardware and software problems including wan connectivity,upgrades, configuration, data recovery, and extensive printing issues.Documents requests for help desk support and outcome resolutions to monitor and track recurring problems. Interface between technican and employees to identify problems and solutions.

Manage weapon supplies costing over 2 million dollars, Reviewed and edited correspondence prior to release and submission for signature.Logged and filed classified documents.Effective decision-maker in high-pressure environments.Worked closely with tenant commands, the naval station and installation security officers.Prepared operation plans and orders to support security of resources and installations.