Johnny Smith
Summary
Customer service professional with experience in providing reliable parking assistance. Proven skill in handling different situations with poise and professionalism. Quickly handles customer service issues, expertly parks cars and maintains safe and secure parking experience for guests. Service-focused Valet with record of success in coordinating smooth placement and retrieval of customer vehicles. Dedicated to preventing damages and maximizing customer satisfaction by professionally operating cars, trucks and SUVs. Safe and attentive driver with clean history.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Valet
Hackensack Meridian Health System
12.2023 - 04.2024
- Maintained cleanliness of work sites, parking spaces, and guest services stations.
- Built positive customer rapport for courteous, friendly and professional service.
- Maintained a professional demeanor while greeting guests and opening car doors, contributing to a positive first impression.
- Provided punctual, polite valet services to uphold professional standards.
- Delivered guest vehicles smoothly and met diverse needs of valet customers.
- Maneuvered vehicles into designated areas to maximize parking capacity.
- Located and retrieved vehicles quickly to minimize customer wait times.
- Adapted to varied vehicle models and sizes, demonstrating exceptional driving skills and spatial awareness.
Lot Attendant
Dch Honda
06.2021 - 10.2022
- Assisted with maintaining an organized and clean lot, contributing to a positive dealership appearance.
- Assisted in managing key check-in/check-out system, ensuring that all keys are properly tracked and accounted for throughout daily operations.
- Conducted regular spot checks to verify appropriate and safe parking of all vehicles.
- Minimized client wait times by quickly locating requested vehicles for test drives or delivery.
- Demonstrated commitment to customer satisfaction while handling valet services during busy dealership events or peak hours.
- Adjusted vehicle placement on the lot based on seasonal promotions or special events, maximizing visibility and accessibility for potential buyers.
Food and Nutrition
Jersey Shore University Medical Center
04.2020 - 04.2022
- Delivered food and prepared meals for the patients.
- Managed food inventory efficiently, reducing waste and maintaining optimal stock levels.
- Collaborated with dietitians to create balanced meals suitable for patients with specific health conditions.
- Monitored food storage techniques to preserve freshness, prevent contamination, and adhere to industry best practices.
- Assisted on tray line and prepared trays according to prescribed diets and patron requests.
Commercial Delivery Driver
Auto Zone
05.2019 - 10.2019
- Delivered auto parts to auto body shops
- Maintained high customer satisfaction levels through timely deliveries and professional interactions.
- Maintained strong working knowledge of product inventory allowing for quick adjustments if shortages or overages occurred during deliveries.
- Managed cargo securely during transit, minimizing product damage or loss en route to customers'' locations.
- Promoted a clean driving record by avoiding accidents or violations while on duty as a Commercial Delivery Driver.
Produce Clerk
Stop & SHOP
06.2018 - 10.2019
- Enhanced product quality by regularly inspecting, rotating, and culling fresh fruits and vegetables.
- Maintained safe, neat, and clean working environment and closely monitored for wet floors or other hazards.
- Maintained a clean and organized produce section by promptly removing damaged or expired items, sanitizing surfaces, and restocking shelves.
- Checked for outdated and overripe grocery items and removed from inventory.
- Received and unloaded new items upon delivery and checked products for damage and order accuracy.
- Assisted customers with price checking fruits and vegetables and finding requested items in department.
Warehouse Clerk
TARGET
09.2018 - 02.2019
- Seasonal Position helping with warehouse work offloading truck
- And assisting costumer’s finding merchandise
- Completed cycle counts and monthly inventory.
- Kept warehouse up to safety and health regulations at all times.
- Managed incoming shipments by verifying product details against purchase orders, ensuring accurate inventory levels.
- Improved efficiency with quick and accurate loading of boxes.
Stocker
Walmart
08.2017 - 03.2018
- Offloading truck and assisting costumers finding merchandise
- Making sure shelves were well stocked.
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
- Answered customer questions and provided detailed product information.
- Performed inventory control, such as counting, and stocking merchandise.
- Greeted customers and directed to requested products.
- Consistently lifted materials weighing as much as 50 pounds.
- Rotated stock correctly to prevent out-of-date products and removed aging items from main shelving to build special promotional displays.
Valet
Jersey Shore University Hospital Valet Service
03.2015 - 08.2017
- Task with parking customer’s vehicles that were entering the hospital with ease and in a timely manner.
- Maintained cleanliness of work sites, parking spaces, and guest services stations.
- Built positive customer rapport for courteous, friendly and professional service.
- Maintained a professional demeanor while greeting guests and opening car doors, contributing to a positive first impression.
- Enhanced customer satisfaction by efficiently parking and retrieving vehicles in a timely manner.
- Accurately logged incoming vehicles, tracking keys and ticket numbers to prevent confusion or misplaced items.
- Answered guest's questions about property amenities and services.
- Maneuvered vehicles into designated areas to maximize parking capacity.
- Provided punctual, polite valet services to uphold professional standards.
Education
GED -
GED
Skills
- Great listener also very responsible and courteous
- Efficient work ethic
Customer Communication
- Customer service and support
- Reliability and punctuality
- Clean Driving Record
- Professional Appearance
- Valid Driver's License
- Attention to Detail
- Quick Decision Making
Guest Assistance
- Vehicle parking and retrieval
- Loading and unloading
- Vehicle Safety Knowledge
- Familiarity with local area
- Manual and automatic driving
- Guest flow management
- Directing Traffic
- Vehicle operation
- Lot monitoring
Certification
- RIMS Heavy Equipment Operator (Bulldozer, Backhoe, Front End Loader)
- Powered Industrial Lift Trucks
Leadership Experience
To be the best role model for my sons.
References
UPON REQUEST
Timeline
Valet
Hackensack Meridian Health System
12.2023 - 04.2024
Lot Attendant
Dch Honda
06.2021 - 10.2022
Food and Nutrition
Jersey Shore University Medical Center
04.2020 - 04.2022
Commercial Delivery Driver
Auto Zone
05.2019 - 10.2019
Warehouse Clerk
TARGET
09.2018 - 02.2019
Produce Clerk
Stop & SHOP
06.2018 - 10.2019
Stocker
Walmart
08.2017 - 03.2018
Valet
Jersey Shore University Hospital Valet Service
03.2015 - 08.2017
GED -
GED