Johnny Tanner
McMinnville,TN
Summary
Results-driven professional with experience in customer service and operational efficiency. Proven ability to build client relationships through active listening and a professional demeanor, enhancing overall customer satisfaction.
Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires and providing customized solutions to build loyalty.
Seasoned candidate operates variety of heavy machinery to perform stacking, lifting and moving functions. Comfortable in high-speed industrial environments and working with people of varying personalities and backgrounds. Dedicated to learning new tasks and trades.
Overview
11
11
years of professional experience
Work History
Deli Clerk
Walmart
McMinnville, TN
06.2020 - 10.2023
- Assisted customers with product selection, ensuring satisfaction and repeat business.
- Prepared and sliced meats and cheeses according to quality standards and customer specifications.
- Maintained cleanliness of deli area, adhering to health and safety regulations consistently.
- Operated deli equipment, including slicers and scales, while following proper safety protocols.
Towing Operator
Tanner Towing
McMinnville, TN
02.2016 - 04.2020
- Operated tow trucks to recover vehicles in diverse scenarios, ensuring safety and efficiency.
- Conducted vehicle inspections and maintenance checks to maintain optimal towing equipment functionality.
- Responded promptly to service calls, providing timely assistance to stranded motorists across various locations.
- Built strong relationships with clients through exceptional communication skills and professional demeanor.
Shipping and Receiving Clerk
MPC
McMinnville, TN
03.2014 - 02.2016
- Processed incoming shipments, ensuring accuracy and proper documentation.
- Managed inventory levels, conducting regular stock checks to maintain organization.
- Operated forklifts and pallet jacks to safely move materials within the warehouse.
- Collaborated with team members to streamline shipping procedures, enhancing efficiency.
Cashier Team Lead
Hardees Resturant
McMinnville, TN
07.2012 - 06.2014
- Supervised daily cash handling and ensured accuracy in transactions.
- Trained and mentored new cashiers on operational procedures and customer service standards.
- Implemented process enhancements to reduce wait times during peak hours.
- Coordinated team schedules to optimize coverage during busy shifts.
Education
High School Diploma -
Warren County High School
McMinnville, TNSkills
- Customer service
- Cleanliness and sanitation
- Honesty and integrity
- Strong work ethic
- Active listening
- Customer relations
- Problem resolution
- Computer proficiency
- Microsoft Excel
- Professional telephone demeanor
- Problem-solving
Timeline
Deli Clerk
Walmart
06.2020 - 10.2023
Towing Operator
Tanner Towing
02.2016 - 04.2020
Shipping and Receiving Clerk
MPC
03.2014 - 02.2016
Cashier Team Lead
Hardees Resturant
07.2012 - 06.2014
High School Diploma -
Warren County High School