Increased customer satisfaction by providing high-quality services and timely communication.
Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
Designed and created every product.
Built a website
Managed all social media, took all photos.
Goldsmith Jeweler
Polly Wales Fine Jewelry
07.2019 - 03.2020
Increased sales revenue by creating unique, high-quality goldsmith jewelry designs that attracted a diverse clientele.
Collaborated with team members to ensure timely completion of custom orders, resulting in satisfied customers and repeat business.
Streamlined production processes by implementing efficient techniques for casting, soldering,laser welding and polishing..
Reduced material waste with careful planning and precise measurements during the design and fabrication stages.
Goldsmith Jeweler
Catbird NYC
06.2018 - 06.2019
Streamlined production processes by implementing efficient techniques for casting, soldering, and polishing gold jewelry.
Maintained a safe work environment by adhering to industry best practices for handling hazardous materials and using specialized tools.
Performed meticulous repairs on damaged or worn goldsmith jewelry items, restoring them to their original condition and increasing customer satisfaction.
Conducted thorough quality control checks on finished pieces to ensure adherence to high standards of craftsmanship.
Education
Bachelor of Arts - Craft And Material Studies
Virginia Commonwealth University
Richmond, VA
05.2016
Skills
Customer consultation
Custom jewelry creation
Attention to detail
Quality control
Time management
Team Collaboration
Training and Coaching
Customer Service
Cash Handling
Timeline
Goldsmith Jeweler
Polly Wales Fine Jewelry
07.2019 - 03.2020
Goldsmith Jeweler
Catbird NYC
06.2018 - 06.2019
Owner/Operator
Heebie Jeebies Jewelry
03.2017 - Current
Bachelor of Arts - Craft And Material Studies
Virginia Commonwealth University
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