Johnny Torres
Webster,MA
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth, while being able to use my skillset to it's fullest potential
Overview
12
12
years of professional experience
1
1
Certification
Work History
Delivery Driver
Cresco Labs
Uxbridge, MA
08.2025 - Current
- Delivered packages to customer doorsteps and business offices.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Loaded truck and properly secured items to prevent damage for deliveries.
- In charge of all vehicle maintenance needs to provide efficient delivery quotas
Vehicle Maintenance Technician
Harr Dodge
Worcester, MA
12.2024 - 08.2025
- Diagnosed and repaired vehicle systems including engines, brakes, and transmissions.
- Conducted routine maintenance checks to ensure optimal vehicle performance.
- Utilized diagnostic tools to identify and troubleshoot mechanical issues efficiently.
- Collaborated with team members to enhance workflow and service quality.
- Implemented process improvements that reduced repair turnaround times significantly.
- Maintained compliance with safety regulations and industry standards during all operations.
Delivery Driver
Deleware Valley Floral
Shrewsbury, MA
02.2022 - 12.2024
- Delivered floral arrangements efficiently, ensuring timely arrival to clients and maintaining high service standards.
- Operated delivery vehicles safely while adhering to traffic regulations and company policies.
- Managed inventory of floral products during deliveries, minimizing waste and optimizing stock levels.
- Communicated effectively with clients to confirm orders and address any special requests or concerns.
- Trained new drivers on best practices for route navigation and customer interaction techniques.
- Collaborated with warehouse staff to streamline loading processes, enhancing overall delivery efficiency.
- Implemented strategies for improving on-time delivery rates, resulting in enhanced customer satisfaction.
- Conducted regular vehicle maintenance checks to ensure safety and reliability of delivery operations.
- Completed on-time deliveries by choosing best and most efficient routes.
Sales Representative
Townfair Tire
Natick, MA
04.2021 - 02.2022
- Developed strong customer relationships through effective communication and product knowledge.
- Conducted needs assessments to identify suitable tire options for customers.
- Collaborated with team members to create promotional strategies that increased sales.
- Utilized point-of-sale systems to process transactions efficiently and accurately.
- Monitored inventory levels and coordinated with suppliers to ensure stock availability.
- Implemented upselling techniques that enhanced customer satisfaction and boosted revenue.
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
Alignment Technician
Townfair Tire
Auburn, MA
02.2021 - 04.2021
- Calibrated wheel alignment systems to enhance vehicle performance and safety.
- Conducted thorough inspections to identify mechanical issues and recommend solutions.
- Operated diagnostic equipment for precise measurement of suspension components.
- Trained junior technicians on alignment procedures and best practices.
- Implemented quality control measures to ensure compliance with industry standards.
- Ensured accurate diagnosis of alignment issues through the use of advanced computerized equipment and software systems.
Tire Technician
Townfair Tire
Auburn, MA
10.2020 - 02.2021
- Inspected tires for damage and wear, ensuring optimal safety and performance.
- Mounted and balanced tires using advanced equipment and tools.
- Provided exceptional customer service, addressing inquiries and resolving complaints effectively.
- Trained new technicians on proper installation techniques and safety protocols.
- Rotated, mounted and balanced tires on cars, trucks, and vans.
- Replaced and repaired tires using best practices for safe vehicle maintenance.
Construction Worker
Rustling Paving & Black Top
Hamilton Square, NJ
04.2020 - 10.2020
- Operated heavy machinery for asphalt paving and road construction projects.
- Assisted in site preparation by clearing debris and leveling surfaces.
- Maintained tools and equipment, ensuring optimal functionality and safety compliance.
- Collaborated with team members to execute project plans efficiently and effectively.
- Implemented safety protocols on-site, reducing potential hazards during operations.
- Resolved on-site challenges by adapting techniques to meet changing project requirements.
- Utilized hammers, saws, squares, levels, and fastening devices to complete projects.
- Maintained clean and organized job sites, contributing to a safe working environment for all employees.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Brought materials and tools from trucks and storage facilities to work site locations and organized for expected needs.
- Completed construction projects on time by adhering to strict deadlines and prioritizing tasks appropriately.
- Adapted quickly to changing project requirements, demonstrating flexibility and resourcefulness in adjusting schedules and priorities accordingly.
Tow Truck Driver
Interstate Towing & Recovery
Sturbridge, MA
12.2019 - 04.2020
- Operated tow truck to safely transport vehicles from accident sites.
- Coordinated with dispatch and emergency services for efficient response times.
- Conducted vehicle inspections to ensure operational safety and compliance.
- Assisted customers in understanding towing procedures and costs clearly.
- Implemented best practices for loading and securing vehicles effectively.
- Developed standard operating procedures to enhance workflow efficiency.
- Resolved customer complaints promptly, improving overall service satisfaction.
- Recovered vehicles, completed private tows, and managed involuntary pick-ups on behalf of business and law enforcement professionals.
- Provided reliable transportation for damaged vehicles while minimizing further damage using proper towing techniques.
Mail Carrier
United States Post Office
North Brookfield, MA
10.2018 - 12.2019
- Delivered mail efficiently across designated routes, ensuring timely service and customer satisfaction.
- Maintained accurate records of deliveries and pickups, enhancing operational transparency.
- Implemented best practices for sorting and organizing mail, improving workflow efficiency.
- Analyzed route performance data to identify opportunities for process improvements, driving operational excellence.
- Developed strong relationships with customers, providing exceptional service by addressing concerns promptly and professionally.
- Followed Postal Service policies and procedures to maintain integrity of mail and protect customer information.
General Laborer
United Lens
Southbridge, MA
02.2014 - 10.2018
- Operated machinery to manufacture precision optical components.
- Conducted quality control inspections to ensure product specifications met standards.
- Maintained clean and organized work areas to enhance safety and efficiency.
- Collaborated with team members to optimize production workflows and reduce downtime.
Education
Certificate of Technical Studies - HVAC
BayPath
Charlton, MA04-2026
High School Diploma -
Southbridge Middle High School
Southbridge, MA05-2013
Skills
- Licensed oil burner technician
- Maintenance
- Vehicle Maintenance
- Use of tools (Including Power Tools)
- Delivery Driving
- Problem Solving
- Safe Driving
- Time management skills
- Loading and unloading
- Clean driving record
- GPS and route planning
- Heavy lifting
- Order picking and processing
- Client relationship management
- Documentation and reporting
- Equipment operation
- Weather adaptability
Certification
- Licensed Oil Burner Technician - February 2026-Current
Languages
Spanish
Limited Working
Timeline
Delivery Driver
Cresco Labs
08.2025 - Current
Vehicle Maintenance Technician
Harr Dodge
12.2024 - 08.2025
Delivery Driver
Deleware Valley Floral
02.2022 - 12.2024
Sales Representative
Townfair Tire
04.2021 - 02.2022
Alignment Technician
Townfair Tire
02.2021 - 04.2021
Tire Technician
Townfair Tire
10.2020 - 02.2021
Construction Worker
Rustling Paving & Black Top
04.2020 - 10.2020
Tow Truck Driver
Interstate Towing & Recovery
12.2019 - 04.2020
Mail Carrier
United States Post Office
10.2018 - 12.2019
General Laborer
United Lens
02.2014 - 10.2018
Certificate of Technical Studies - HVAC
BayPath
High School Diploma -
Southbridge Middle High School