Johnny Warren
Legal & IT Support Specialist
Naples ,Florida
Summary
Legal & IT Support
Achievements
- Optimized client data organization, ensuring 100% accuracy in legal documentation and insurance claim processing.
- Resolved technical issues across office systems, improving workflow efficiency by 30% through device troubleshooting and software updates.
- Streamlined remote case management, reducing client intake processing time by 40% through structured record handling.
Operations & Technical Support Achievements
- Enhanced event logistics efficiency, ensuring zero downtime in technical operations for large-scale performances.
- Managed high-volume technical setups, successfully supporting 100+ events with audio-visual troubleshooting.
- Implemented workflow improvements, reducing service delays by 20% in entertainment operations.
Drone Operations & Data Collection Achievements
- Captured and processed aerial datasets that improved real estate assessments by 30% in
accuracy. - Conducted FAA-compliant flight operations, securing high-quality imaging for 50+ real estate projects.
- Explored Al-driven automation, researching drone integration into structured data collection for predictive analytics.
Overview
16
16
years of professional experience
Work History
Legal & IT Support Specialist
Law Office of Schwartz and Zonas LLC
09.2014 - Current
- Managed sensitive client data, including retrieval and organization of medical records and case documentation.
- Facilitated structured workflows, ensuring legal documentation, client
scheduling, and insurance claims were processed efficiently. - Executed data organization tasks, maintaining structured records crucial for case
management. - Implemented basic IT troubleshooting, including device maintenance, email setup, system optimization, and security updates.
- Supported digital
recordkeeping, reinforcing accuracy and compliance in structured data operations.
Aerial Data Collection & Al Integration Specialist
Mega Drone Inc.
10.2020 - 11.2023
- Captured and processed aerial imaging datasets used for real estate assessments, providing high-resolution visual data for structured analysis.
- Collaborated with real estate and surveying teams to ensure accurate data annotation for property mapping and Al-driven image recognition systems.
- Implemented structured flight planning, optimizing drone operations for precision-based image capture and data integrity.
- Ensured compliance with FAA regulations, maintaining operational accuracy in remote imaging and geospatial data analysis.
- Explored Al-driven automation tools, researching autonomous flight and machine learning applications for drone-based surveying.
Technical Support & Operations Associate
Larry D. Entertainment
07.2009 - 08.2014
- Managed event logistics, ensuring seamless coordination of performances, technical setups, and client interactions.
- Provided technical support for audio-visual equipment, troubleshooting sound and lighting systems for live events.
- Facilitated structured client communication, handling scheduling, contract negotiations, and service coordination.
- Oversaw operational workflow, optimizing efficiency in event planning and service delivery.
- Oversaw operational workflow, optimizing efficiency in event planning and service delivery.
- Adapted to fast-paced environments, executing problem-solving strategies for last-minute technical adjustments.
Education
Computer Applications - Computer Applications & IT Fundamentals
Skills
AI & Data Annotation Readiness
Timeline
Aerial Data Collection & Al Integration Specialist - Mega Drone Inc.
10.2020 - 11.2023
Legal & IT Support Specialist - Law Office of Schwartz and Zonas LLC
09.2014 - Current
Technical Support & Operations Associate - Larry D. Entertainment
07.2009 - 08.2014
Southwest Florida College - Computer Applications, Computer Applications & IT Fundamentals