Hi, I’m
Johnny Cresswell
Virginia Beach,VA
Summary
Security-focused and diligent Officer skilled at protecting personnel and premises. Responds and acts appropriately to situational assessments, including criminal acts and fire and medical emergencies remaining alert, attentive and vigilant at all times. Anticipates trouble and takes steps to intervene and diffuse using keen eye for detail.
Overview
15
years of professional experience
4
Certifications
Work History
Sentara Leigh Hospital
Security Officer
09.2022 - Current
Job overview
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Conducted regular patrols of key areas to spot and control security concerns.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, remotely, and by foot.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Maintain department logs and records, conduct security investigations, and document daily activities.
REAL Brokerage
Realtor
05.2018 - 05.2024
Job overview
- Coordinated various aspects of real estate transactions such as inspections, appraisals, and financing arrangements, minimizing delays and challenges for clients.
- Built lasting relationships with clients through excellent communication, personalized service, and dedication to their needs.
- Developed strong knowledge of local market conditions, allowing for accurate pricing strategies and targeted marketing efforts.
- Streamlined contract negotiations by meticulously reviewing documents and communicating clearly with all involved parties.
- Delivered exceptional customer service by addressing client concerns promptly and professionally throughout the entire transaction process.
- Collaborated with agents, contractors, and other professionals to ensure timely closings for over 50+ successful transactions for all parties involved.
Twist Martini & Assoc.
Bar Manager
09.2014 - 05.2018
Job overview
- Closed out cash register and prepared cashier report at close of business.
- Created a welcoming atmosphere, fostering a loyal customer base and repeat business.
- Oversaw maintenance tasks for the bar area, ensuring a clean and safe environment for patrons at all times.
- Mentored and trained staff members to ensure exceptional customer service standards.
- Managed financial aspects of the business, including budgeting, forecasting, and reporting.
- Created effective employee schedules maintaining coverage at peak times and minimizing labor costs.
- Developed strong relationships with suppliers, negotiating favorable terms and pricing.
- Strategized plans to increase bar revenue through innovative promotional concepts, specialty drinks, and customer-focused events.
Sentara Princess Anne Hospital
Emergency Department Technician
01.2013 - 04.2017
Job overview
- Assisted in life-saving procedures, working alongside medical professionals to provide optimal care.
- Assisted with lab draws, EKGs, and other tests.
- Enhanced patient care by providing assistance to nurses and physicians during medical procedures.
- Assisted in obtaining and documenting vital signs and placement of oxygen saturation, cardiac monitoring, and non-invasive blood pressure monitoring systems.
- Participated in ongoing training programs to stay current on best practices in emergency medicine.
Onelife Fitness
Gym Manager
03.2009 - 01.2011
Job overview
- Enhanced customer satisfaction through swift resolution of member concerns and consistent communication with clients.
- Expanded clientele base with targeted marketing strategies such as member incentive, corporate outreach, and local partnerships.
- Oversaw facility maintenance to ensure a clean, safe, and inviting environment for members and staff.
- Developed sales strategies and coached staff on selling tactics to maintain high percentage of membership enrollments.
- Trained employees on general procedures, gym rules and duties.
- Focused on building a strong company culture that fostered teamwork, collaboration, motivation among employees in their daily responsibilities.
- Reviewed and analyzed sales data to identify trends, make informed decisions, and set targets for future growth.
Education
Capella University
Bachelor of Science from Health Care Administration
09.2024
University Overview
- Specialization in Leadership
- 4.0 GPA
Tidewater Community CollegeVirginia Beach, VA
Associate of Science from Emergency Medical Services
12.2013
University Overview
- Magna Cum Laude
- Paramedic
Skills
- Emergency Management - FEMA
- Detail Oriented
- Complex Problem-Solving
- Active Listening
- Adaptable and Flexible
- Team Leadership
- Relationship building and management
- Conflict resolution techniques
Certification
- Handle With Care Instructor Training
- Certified Healthcare Security Officer - IAHSS
- Armed / Unarmed Security Officer - DCJS
- HAZMAT / Decon
Timeline
Security Officer
Sentara Leigh Hospital
09.2022 - Current
Realtor
REAL Brokerage
05.2018 - 05.2024
Bar Manager
Twist Martini & Assoc.
09.2014 - 05.2018
Emergency Department Technician
Sentara Princess Anne Hospital
01.2013 - 04.2017
Gym Manager
Onelife Fitness
03.2009 - 01.2011
Capella University
Bachelor of Science from Health Care Administration
Tidewater Community College
Associate of Science from Emergency Medical Services