Experienced professional with over 10 years of working with the general public, serving communities, coaching/mentoring both youth and adults, and providing supervisory and training instruction. Passionate about working within at-risk and impoverished communities, adept at implementing necessary changes using various methods and techniques. Committed to exceeding expectations and leveraging knowledge, field experience, skills, and educational background to excel in this field.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Therapeutic Behavioral Specialist
St. Anne's
01.2024 - Current
Evaluating clients' behavioral needs through observation, interviews, and standardized assessments to identify target behaviors and develop individualized treatment plans
Utilizing evidence-based therapeutic techniques like positive reinforcement, behavioral modification strategies, and crisis intervention to address challenging behaviors
Working one-on-one with clients to teach coping mechanisms, social skills, problem-solving strategies, and emotional regulation technique
Maintaining open communication with other professionals involved in the client's care, such as teachers, therapists, and medical providers, to coordinate treatment and ensure a holistic approach
Regularly tracking client progress through data collection, documenting observations, and analyzing effectiveness of interventions to make necessary adjustment
Interface with Department of Children and Family Services, Department of Mental Health, court systems, schools, law enforcement, health care providers and other community liaisons
Ensure active participation in administrative and clinical supervision and meetings
Follow up with supervisor in a timely manner regarding significant issues
Incorporated feedback, initiated tasks, and interacted professionally.
Maintain confidentiality as required by organization
Maintain regular, consistent and timely attendance
Maintain weekly service provision requirements
Maintain professional boundaries with clients at all times
Develops and maintains a professional relationship and rapport with families, client, staff, professionals
Records and analyzes data/session notes from daily sessions
Analyzes client data collection and data trends to make programming decisions/recommendations/implementations
Conducts reliability data for parents on a monthly basis
Able to articulate ASSC assessment and intervention planning guidelines
Provides agendas, protocols, measurement systems and procedures for monitoring family progress toward goals
Turns in all required paperwork and data sheets in time frames outlined in the policies and procedures
Program Goals are Updated: client goals are updated on a regular basis; client goals are updated as necessary
Maintain client Program Materials (i.e
Binders/files are kept current in terms of daily session notes and raw data; toys are appropriate for client; data sheets are available; teaching stimuli (toys) available and in working order
Manage multiple cases per day/week
Meets/Reports to Supervisor on a weekly basis regarding cases
Flexibility: is open and accepting to changes in cases and program delivery
Responsible for maintaining communication between client families and service coordinator
Demonstrates leadership skills by leading by example
Provides hands on training to the Behavioral Therapist on interventions on a need basis during sessions
Mental Health Rehab Specialist
Dimondale Adolescent Care Facility
01.2023 - Current
Provide individual and group therapeutic rehabilitation for designated caseload of clients
Coordinate linkage to appropriate intra-agency and community resources
Participate in Child and Family Team Meetings
Collaborate with treatment team to ensure quality client care
Conduct visits to schools and/or other service providers in order to help client achieve their service plan goals
Manage community and family crises involving children and parents if applicable
Document client services in accordance with DMH standards
Ensure accuracy in work and that all deadline expectations are met
Interface with Department of Children and Family Services, Department of Mental Health, court systems, schools, law enforcement, health care providers and other community liaisons
Ensure active participation in administrative and clinical supervision and meetings
Follow up with supervisor in a timely manner regarding significant issues
Demonstrate ownership of work responsibilities by incorporating feedback, taking initiative, and interacting in a professional manner within assigned role and adhering to agency guidelines
Maintain confidentiality as required by St
Anne's, licensing, HIPAA, and other regulatory agencies
Maintain regular, consistent and timely attendance
Maintain weekly service provision requirements
Maintain professional boundaries with clients at all times
Follow state laws and agency mandates regarding child abuse reporting
Follow and adheres to all field safety guidelines
Immigration Services Officer
U.S. Citizenship and Immigration Services
06.2022 - 03.2023
Grant or deny applications and petitions for immigration benefits and determine appropriate level of adjudicative review and update databases with appropriate information and decisions
Research and interpret sources including immigration laws and regulations, operating instructions, legislative history, precedent decisions, state and local laws, and international treaties to determine adjudicative decision
Gather information using a variety of methods including document review, electronic systems checks, interviews, etc
To make adjudicative decisions on immigration benefit applications/petitions
Process electronic or paper applications and petitions for immigration benefits using available electronic systems to verify numerous established data points
Provide direct assistance to personnel/officials of other Federal agencies in identifying individuals who pose a threat to national/public security
Conduct security checks in accordance with all applicable DHS/USCIS laws and policies
Provide applicant/petitioner/beneficiary support including liaison with internal and external stakeholders, problem resolution, and in-person services
Federal Law Enforcement Officer
Bureau of Prison
09.2020 - 06.2022
Provides supervision, care and correctional treatment of inmates
Incumbent is concerned with maintenance of institution security contributing to the health and welfare of the inmates and the promotion of good public relations
Enforces rules and regulations governing facility security, inmate accountability and inmate conduct to ensure judicial sanctions are carried out and inmates remain in custody
From time to time, may be authorized to carry firearms and to use physical force, including deadly force, to maintain control of inmates
Enforcing rules and keeping order within prisons
Supervising activities of inmates
Inspecting facilities to ensure that I'm meeting security and safety standards
Reporting on inmate conduct and aiding in rehabilitation and counseling of offenders
Ensure investigations are properly conducted and documented within prescribed guidelines with regard to formats, time frames, and deadlines
Supervisory Transportation Security Officer
Department of Homeland Security
09.2019 - 11.2020
Coordinate and perform administrative services for management information systems, telecommunications, budget, finance, procurement, human resources, training, logistics, property, space, records, printing, mail, travel, and office equipment
Enforces rules and regulations governing airport security, officer accountability and officer conduct to ensure judicial sanctions are carried out and officers/inmates are following procedures
Conducting or participating in the evaluation of administrative programs, systems and methods and identify ways to improve the efficiency and effectiveness of these services at the local level
Ensure investigations are properly conducted and documented within prescribed guidelines with regard to formats, time frames, and deadlines
Plan, conduct, and preparing written investigative reports of misconduct allegations that may result in disciplinary action
Providing timely instructions, advice, and guidance to the field; and resolve problems requiring interpretation and application of policy and law
Conducting regulatory inspections and investigations, and supporting criminal investigations related to alleged or suspected security violations
Participating in covert and overt test and audits, as well as vulnerability assessments
Conducting and supervising subordinate employees in conducting pre-board security screening of persons, their carry-on and checked baggage/cargo
Overseeing screening checkpoint(s) and/or baggage screening operations on a day-to-day basis to include equipment, personnel, and the scheduling and rotation of personnel
Participating in the development of strategic planning initiatives, workforce planning, succession planning initiatives, and other reports and documents for TSA and superiors
Preparing various types of communications such as briefings, checkpoint logs, reports, and documents that are germane to the work performed
Managing screening checkpoints that are central to TSA objectives that serve to protect the traveling public by preventing any deadly or dangerous objects from being transported onto an aircraft
Managing and supporting the collections of various performance metrics in an effort to identify areas in need of process improvement and systemic or individual weaknesses, vulnerabilities, or inefficiencies in the screening process
Coordinating national and local crisis management and incident response protocols
Master Training Instructor
Department of Homeland Security
11.2015 - 09.2019
Assigned different tasks every day, e.g
Front desk duties, instructing classes, conducting observations, records management, re-mediating test failures, administering tests, checkpoint screening, baggage screening, completing training courses
Successfully facilitate classes with minimal time to review all pertinent content
Travel from office to airport and vice versa via contracted shuttle system in order to carry out assigned duties
Assign completion credits for training courses to workforce via internal administrative tracking system known as Online Learning Center (OLC)
Constantly update and maintain training databases
When assigned, conduct records management for over 2,300 employees
Utilize computer software to create audit reports of completed classes for use by superiors
Review various submissions by the screening workforce for accuracy and completeness, e.g
Return-to-duty forms, on-the-job training packets, new hire packets
Acted as A Lead Transportation Security Officer and completed daily shift summaries, assisted in deployments during emergency situations; reverse screening at remote terminals, and gate screening during elevated threat levels; conducted screening operations at direct access point other than security checkpoints; requested and verified airport employee identification badges, control direct access points; ensured that daily assignments and shared goals were achieved; promoted a cooperative and positive working relationship with both external and internal co-workers and stakeholders, reported suspicious activity damage in assigned areas and any issues of loss items; assisted and trained officers on shift summary and playbook reports that needed to be completed daily
Emergency Response Specialist
FEMA/DHS
09.2017 - 11.2017
Assisted in the aftermath of Hurricane Irma
Assisted with logistics
Offered Public assistance, such as debris monitoring; individual assistance, such as aid to survivors; disaster survivor assistance, to notify the public about available assistance programs
Information technology; human resources; external affairs; acquisition; and planning
My deployment lasted 45 days
Lead Program Leader/Teacher
Think Together/The Boys and girls club
09.2012 - 11.2015
Methodically planning and organizing work to ensure timely completion
Managed my time in order to balance various workloads
Organized my work with competing priorities, determining a course of action, and creating strategies to achieve short and long term goals
Managed a constant changing work flow that requires a high level of time management in order to complete all assigned tasks, and making detailed determinations in a high paced environment
Engaged in continuous development of critical thinking skills, necessary to mitigate security threat, by identifying, evaluating, and applying appropriate situational options and approaches
Performing training instruction within established guidelines and standards in support of nationally developed training programs
Being held responsible for running and supervising an after school sports and nutrition based program
Came up with weekly activities and lesson plans for both the staff and classroom
Assisted children with their homework and helped them to better understand their homework as well as any other subjects learned
Collaborated with school day staff and built relationships with parents/family and stakeholders
Coached, motivated and encouraged children towards positive attitudes
Intervention Specialist
Maximum Force Enterprises
02.2008 - 09.2012
Helping produce proposals for events, planning the layout of the rooms organizing facilities and amenities such as security and first aid
Reading, answering calls and handling queries
Preparing correspondence on the CEO's behalf, liaising with staff, clients, etc
Using electronic systems to provide verification of any number of established data points to make adjudicative decisions, determine appropriate level of adjudicative review, and update databases with appropriate information and decisions
Managing classroom dynamics; resolving routine classroom problems; monitoring and evaluating training and providing feedback on needed adjustments; recommending enhancements; and maintaining communication with management and supervisors concerning issues with training that may reveal security-screening weaknesses or vulnerabilities
Managed my time in order to balance various workloads
Organized my work with competing priorities, determining a course of action, and creating strategies to achieve short and long term goals
Performing training instruction within established guidelines and standards in support of nationally developed training programs
Adapting/developing local training materials to meet requirements; conducting local training in accordance with training standards; assisting with the training department administrative support
Directed, providing mentoring/coaching to address identified training needs
Created safe and caring therapeutic environments for high-risk youth in residence and actively contributed to a positive, stable, responsive and responsible environment for change
Education
Master Of Science - Psychology
Southern New Hampshire University
11.2024
Bachelor Of Science - Criminal Justice (with concentration on forensic psychology)
Purdue University-Main Campus
Davenport, IA
07.2014
Skills
First Aid & CPR certified
Certified interventionist
ABA Applied knowledge
Child care
Senior care
Customer service management
FEMA
Program Development
Emergency Management
Crisis Management
Records Management
Succession Planning
Employee Evaluation
Process Improvement
Recruiting
Law Enforcement
Security
Surveillance
Computer Networking
Customer relationship management
Negotiation
Training & development
Marketing
Workday
Loss prevention
Robotics
HRIS
Project management
Analysis skills
Interviewing
Operating systems
Microsoft Access
ATS
Documentation review
Presentation skills
Leadership
Case management
Filing
Social work
Management
Care plans
Driving
Developmental disabilities experience
Direct support
Community & Human Services
Behavioral therapy
PTSD Care
Behavioral health
Child protective services
Teaching
Crisis intervention
Budgeting
Cooking
Certification
Security Guard, Indefinite
First Aid Certification, 01/01/24 to 01/01/25
CPR Certification, 04/01/23 to 04/01/25
Associate in Risk Management, Indefinite
Driver's License, Indefinite
RBT Certification, Indefinite
BLS Certification, Indefinite
Counseling Certification, Indefinite
Non-CDL Class C, Indefinite
Additionalinformation
Rated 4.44 out of 5, Final Year Review, Transportation Officer Performance System Evaluation, 2016, Rewarded total of $1,775 monetary award and 2% pay raise for scoring in top tier of all Transportation Security Officers, 2017, Airport wide recognition for perfect score on Practical Skills Evaluation of Standard Pat Down, 2016-2017, Perfect score on Practical Skills Evaluation of Bag Searches and Standard Pat Down, 2016-2017, Rewarded 8-hour time-off award for detection of specialized screening referrals, 2016, Rewarded $1200 monetary award for detecting above 100% in Threat Image Projections via x-ray, 2016, T3 trained on training officers, leads and supervisors on being effective on the job coaches and officers., Awarded training instructor of the quarter (two quarters in a row)., Assisted FEMA (federal emergency management agency) as a disaster survivor assistance specialist with Hurricane Irma in Florida for a 45 deployment.
Professionalsummary
Currently I would like to acquire a position where I would not only meet but surpass the employer's expectations. I enjoy working hard and performing all duties and responsibilities related to my job in the field. I have over 10 years of experience working with the general public, serving communities, coaching/mentoring youth and adults and performing Supervisory and training instruction. I'm very passionate about working within at risk and impoverished communities. I'm very familiar with different methods and techniques to make changes when necessary. I want a job in this field where I will explore my knowledge, field experience, skills and educational background to perform and exceed all duties., Anywhere, US for any employer
Timeline
Therapeutic Behavioral Specialist
St. Anne's
01.2024 - Current
Infant Specialist
Optima Family Services
02.2023 - Current
Mental Health Rehab Specialist
Dimondale Adolescent Care Facility
01.2023 - Current
Immigration Services Officer
U.S. Citizenship and Immigration Services
06.2022 - 03.2023
Federal Law Enforcement Officer
Bureau of Prison
09.2020 - 06.2022
Supervisory Transportation Security Officer
Department of Homeland Security
09.2019 - 11.2020
Emergency Response Specialist
FEMA/DHS
09.2017 - 11.2017
Master Training Instructor
Department of Homeland Security
11.2015 - 09.2019
Lead Program Leader/Teacher
Think Together/The Boys and girls club
09.2012 - 11.2015
Intervention Specialist
Maximum Force Enterprises
02.2008 - 09.2012
Master Of Science - Psychology
Southern New Hampshire University
Bachelor Of Science - Criminal Justice (with concentration on forensic psychology)