John P. Lopez
Uniondale,NY
Summary
Highly organized and results-oriented professional with years of experience in technical support, team coordination, and client service. Proven ability to troubleshoot complex issues, manage competing priorities, and maintain seamless daily operations. Recognized for strengthening customer relationships, improving workflow efficiency, and supporting leadership teams in dynamic, fast-paced settings.
Overview
4
4
years of professional experience
Work History
Receptionist
Mullokandova Law
10.2025 - Current
- Greeted clients and visitors, ensuring a welcoming atmosphere at front desk.
- Managed incoming calls, directing inquiries to appropriate staff members efficiently.
- Scheduled appointments and maintained organized calendars for attorneys and clients.
- Processed legal documents, ensuring accuracy and compliance with firm protocols.
- Communicate with insurance adjusters to review and discuss client treatment statuses.
- Monitor client progress to ensure continuation of necessary treatments and maintain accurate, up-to-date records of upcoming appointments.
Product Specialist
Westbury Toyota
08.2021 - 10.2025
- Executed sales strategies to meet and exceed monthly sales targets.
- Conducted vehicle demonstrations highlighting features and benefits to potential buyers.
- Provided exceptional after-sales support, addressing customer inquiries and concerns promptly.
- Demonstrated exceptional product knowledge, allowing for personalized recommendations based on customer preferences and requirements.
- Coordinated scheduling for new and repeat customers, maintaining accurate records within the CRM and optimizing calendar organization.
- Collaborated with sales teams to develop effective selling strategies and materials, boosting sales performance.
Education
High School Diploma -
Uniondale School District
Uniondale, NY06-2018
Skills
- CRM Data Entry
- Tekion Communication
- Customer Service
- Dealersocket
- Remote Support
- Data Analytics
- Customer/Client relations
Languages
English
Spanish
Timeline
Receptionist
Mullokandova Law
10.2025 - Current
Product Specialist
Westbury Toyota
08.2021 - 10.2025
High School Diploma -
Uniondale School District