John Paul Nguyen
Sugar Land,TX
Overview
2
2
years of professional experience
1
1
Certification
Work History
Assistant Manager/ Customer Service Advisor
Jiffy Lube Multi care
Richmond, TX
05.2020 - 08.2021
- Manager on duty when General Manger was off or away
- Performed Texas State emission inspections on customers vehicles
- Ensured compliance with safety regulations and company policies.
- Consulted with customers regarding needs and addressed concerns
- Dismount and mounted tires on customers vehicles upon request
- Performed automotive services such as oil changes, filter changes, tires, brake and suspension work
Pharmacy Technician
CVS Pharmacy
Houston, TX
07.2020 - 01.2021
- Checked medications for content, accuracy and completeness of drug packaging and labeling
- Restocked shelves with new supplies of medications as needed.
- Performed COVID-19 test through a drive-thru
- Operated cash registers to accept payments from customers.
- Stocked up Medicine and drugs onto shelves on truck delivery day
- Teamed with peers, technicians and pharmacists to prioritize and complete orders.
- Answered telephones to respond to questions or requests
Lube Technician
Sterling McCall Toyota
Houston, TX
01.2020 - 03.2020
- Pulled customers vehicles into bay
- Answered questions regarding vehicle maintenance and recommended necessary repair work to keep vehicles operating properly.
- Inspect and checked tire conditions and air filters and wear and tear parts on vehicle and reported to customer service advisor
- Checked fluids and maintenance-related parts and topped off or replaced.
- Performed automotive preventive maintenance and inspected tires.
Tire Technician
Discount Tire
Sugar Land, TX
07.2019 - 01.2020
- Pulled customers vehicles into bay
- Examined tire sidewalls for signs of damage or excessive wear due to improper alignment or overloading of vehicle
- Delivered customer service by answering questions and explaining tire installation process
- Performed tire rotations, mounts, and balancing on vehicles.
- Performed tire flat repairs when requested to do so
- Checked tire inflation pressure on a regular basis and adjusted air pressure if needed.
Busser
Cheesecake Factory
Sugar Land, TX
04.2019 - 07.2019
- Cleared tables to maintain high turnover rate and minimize wait times.
- Worked in close collaboration with team members to ensure customers received high-quality service.
- Effectively multitasked within fast-paced environment.
- Rearranged tables to tailored to number of guests and parties
- Made sure plates and cups were stocked up at the bar.
Education
Undergraduate -
Wharton County Junior College
12.2023
High School Diploma -
Dulles High School
05.2019
Skills
- Able to work in a fast-paced environment
- Able to multitask, prioritize, and manage time efficiently
- Self-motivated and self-directed
- Works well as part of a team and on individual tasks
- Knowledgeable with computers and popular computer applications such as Microsoft
Certification
- Pharmacy Technician Trainee, 01/2019, 01/2021, Texas State Board of Pharmacy
- Texas State Inspection License, 07/2020, Present, Texas Department of Public Safety
Timeline
Pharmacy Technician
CVS Pharmacy
07.2020 - 01.2021
Assistant Manager/ Customer Service Advisor
Jiffy Lube Multi care
05.2020 - 08.2021
Lube Technician
Sterling McCall Toyota
01.2020 - 03.2020
Tire Technician
Discount Tire
07.2019 - 01.2020
Busser
Cheesecake Factory
04.2019 - 07.2019
Undergraduate -
Wharton County Junior College
High School Diploma -
Dulles High School