- Web Development and Design
- Coding and Programming
- Developing software, websites, and apps in various programming languages
- Design and Build Websites
JOHNPAUL OKOLIE
Student
Fresno,TX
Summary
Programming: 2 years hands-on experience with C++. 1-year hands-on experience with Python. Customer Service: 2 years
Overview
1
1
Language
1
1
Certification
2
2
years of professional experience
Work History
Customer Service Associate
Amazon
04.2024 - Current
- Provided prompt and effective support to customers, resolving issues and enhancing their experience.
- Enhanced communication, problem-solving, and multitasking skills to effectively address customer needs.
- Assisted in processing customer orders, ensuring accuracy and timely fulfillment to meet expectations.
- Processed customer orders with accuracy and timeliness, meeting customer expectations.
- Collaborated with team members to maintain a high standard of service and operational efficiency.
- Collaborated with team members to uphold service standards and improve operational efficiency.
Education
B.S. - Interdisciplinary Studies (Concentration: Computer Science)
University of Houston–Downtown
Houston, TX12-2026
Skills
Languages: Python, C, HTML
Customer issue resolution
High-volume support
Client communication
Customer support
Cloud: Microsoft Azure (Compute, Storage, Networking, Identity)
Affiliations
UHD NSBE | UHD Data Analytics Club | UHD Association of Computing Machinery (ACM)
Certification
Microsoft Azure Fundamentals (AZ-900)
Interests
Timeline
Customer Service Associate
Amazon
04.2024 - Current
B.S. - Interdisciplinary Studies (Concentration: Computer Science)
University of Houston–Downtown