Summary
Overview
Work History
Education
Skills
Timeline
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John R. Porter

Orlando,FL

Summary

Self-motivated professional successful in seizing viable opportunities for expansion and innovation in business. Highly creative and adaptable, with a keen attention to detail. Background in increasing profits, reducing costs and transforming customer service standards. Experienced in leading and supervising operations and sales. Seeking new opportunities to contribute hospitality skills and expertise.

Overview

8
8
years of professional experience

Work History

Owner

YUNGHEART LLC
11.2021 - Current
  • Established a music production business, planning and managing all aspects of the business including sales, business development, and marketing
  • Develop and maintain relationships with clients that are in need of services, resulting in business growth, gaining more clients via word of mouth
  • Develop and implement strategies to increase brand awareness and market share in the music production industry
  • Ensure compliance with all music licensing and copyright laws, keeping up to date with any changes and updates in the industry
  • Identify and pursue new business opportunities in the music production industry to expand the client base and generate higher revenue.

Bartender / Server

Outback Steakhouse
07.2015 - Current
  • Create a welcoming and friendly atmosphere for guests, ensuring their satisfaction and encouraging them to return
  • Memorized over 50 menu items, spirited drink recipes, and rotating limited time offers in order to give customized recommendations to guests
  • Swiftly and successfully resolved conflict resulting in customer satisfaction 100% of the time
  • Handle cash and credit card sales, holding responsibility for turning them in
  • Collaborate with the kitchen staff to ensure timely and accurate preparation of food and drinks
  • Upsell and suggest additional food and drink items to guests, increasing revenue and enhancing the dining experience.

Education

Bachelor of Science - Entertainment Management

University of Central Florida Rosen College
12.2020

Associate of Arts - General Education

Valencia College
06.2018

Skills

  • Financial Management
  • Coordinate Schedules
  • Time Management
  • High Computer Knowledge
  • Customer Service
  • Work Planning and Prioritization

Timeline

Owner

YUNGHEART LLC
11.2021 - Current

Bartender / Server

Outback Steakhouse
07.2015 - Current

Bachelor of Science - Entertainment Management

University of Central Florida Rosen College

Associate of Arts - General Education

Valencia College

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John R. Porter