John'Quae Washington
Broken Arrow
Summary
Dynamic customer service professional with a proven track record at JD's Automotive Services, excelling in problem-solving and teamwork. Recognized for enhancing customer satisfaction through effective communication and attention to detail. Adept at cash handling and maintaining high service standards, contributing to operational efficiency in fast-paced environments.
Overview
4
4
years of professional experience
Work History
Team Member
Whataburger Restaurants
03.2022 - Current
- Collaborated with team to maintain high customer service standards during peak hours.
- Maintained productive, efficient approach to all tasks.
- Operated register to process payments and collect cash payment for order totals.
Customer Service Representative
JD's Automotive Services
01.2022 - Current
- Resolved customer inquiries through effective communication and problem-solving techniques.
- Processed service orders and scheduled appointments using JD's Automotive systems.
- Provided product knowledge to customers, enhancing satisfaction and loyalty.
Trash Runner
City of Broken Arrow
09.2024 - 12.2024
- Coordinated transportation logistics for city events, ensuring timely delivery of materials and resources.
- Assisted in setup and breakdown of community events, enhancing overall operational efficiency.
- Demonstrated adaptability in performing various tasks as needed, ensuring seamless work flow.
Education
High School Diploma -
Union High School
Tulsa, OK05-2024
Skills
- Customer service
- Positive attitude
- Teamwork and collaboration
- Problem-solving
- Attention to detail
- Following instructions
Timeline
Trash Runner
City of Broken Arrow
09.2024 - 12.2024
Team Member
Whataburger Restaurants
03.2022 - Current
Customer Service Representative
JD's Automotive Services
01.2022 - Current
High School Diploma -
Union High School