John Rigby Ward
Santa Rosa Beach,FL
Summary
Detail-oriented professional with strong customer service and team collaboration skills. Experienced in managing peak service times and resolving guest inquiries efficiently.
Overview
6
6
years of professional experience
Work History
Valet
American Valet Services
Santa Rosa Beach, FL
05.2026 - 08.2026
- Coordinated with team members to manage peak parking times seamlessly.
- Maintained accurate records of parked vehicles for tracking purposes.
- Resolved guest inquiries and concerns promptly and courteously.
Instructor
Epic Efoils
Santa Rosa Beach, Florida
04.2021 - 08.2026
- Developed training programs for beginner and advanced riders, enhancing skill development across diverse levels.
- Tracked student progress and delivered personalized feedback to facilitate individual growth.
- Fostered an inclusive learning environment that motivated active participation from all students.
- Collaborated with team members to enhance instructional methods and delivery effectiveness.
Catering Server
Swiftly Catering
Santa Rosa Beach, Florida
08.2024 - 01.2025
- Communicated effectively with clients to understand catering needs.
- Provided excellent customer service throughout the duration of an event.
- Adapted to changing circumstances in fast-paced event environments.
- Managed multiple tasks simultaneously while ensuring accuracy and quality of work.
Food Runner
Watersound Village Market
Santa Rosa Beach, Florida
01.2024 - 05.2024
- Delivered food orders promptly and accurately to customers at Watersound Village Market.
- Supported team members during peak hours by managing food delivery efficiently.
- Maintained cleanliness and organization of dining and serving areas throughout shifts.
First Mate
Family Traditions Charters
Santa Rosa Beach, Florida
04.2020 - 08.2022
- Assisted captain in navigating vessels through local waterways and coastal areas.
- Monitored weather conditions and provided updates to the captain and crew.
- Managed passenger safety protocols during boarding and disembarking procedures.
- Developed strong relationships with clients, enhancing their overall charter experience.
Education
Associate of Arts - Marketing
Florida Atlantic University
Boca Raton, FL05-2028
Skills
- Vehicle management
- Guest issue resolution
- Customer service
- Client management
- Team collaboration
- Efficient problem solving
- Time management
- Efficient work ethic
- Communication skills
- Positive demeanor
Timeline
Valet
American Valet Services
05.2026 - 08.2026
Catering Server
Swiftly Catering
08.2024 - 01.2025
Food Runner
Watersound Village Market
01.2024 - 05.2024
Instructor
Epic Efoils
04.2021 - 08.2026
First Mate
Family Traditions Charters
04.2020 - 08.2022
Associate of Arts - Marketing
Florida Atlantic University