John S. Ballard
Richardson,TX
Summary
Dynamic and results-oriented professional with a proven track record at Amazon.com, adept in warehouse organization and demonstrating exceptional communication skills. Excelled in high-speed environments, significantly enhancing customer satisfaction and team efficiency. Skilled in problem-solving and adept at handling pressure, showcasing flexibility and adaptability to meet challenging demands.
Overview
8
8
years of professional experience
Work History
Grill Cook
Whataburger
Richardson, TX
10.2023 - Current
- Cleaned and organized grilling area, stocked supplies, and prepared food items to order.
- Monitored supply inventory and rotated stock to maintain optimal freshness and reduce waste.
- Worked effectively in team environments to make the workplace more productive.
- Sanitized workstation before and after shift to prevent illness and food contamination.
- Operated kitchen equipment in alignment with OSHA protocols and manufacturer instructions.
- Communicated effectively with customers regarding orders and special requests.
- Established and maintained open, collaborative relationships with kitchen team to maximize efficiency.
- Ensured all food was cooked to the correct temperature as per health code regulations.
Warehouse Associate | Amazon Fulfillment Center
Amazon.com
DFW, Texas
09.2021 - 11.2022
- Excelled in operating within a high-speed warehouse setting.
- Processed and organized over 4,000 products weekly by type, weight, and size.
- Executed accurate inventory control through order preparation, shipment packaging, and documentation of items based on product details and timelines.
- Promoted a safe environment by keeping work areas orderly and hazard-free.
- Supported inbound and outbound warehouse operations by unloading and organizing shipments while collaborating with team members to meet seasonal and high-demand deadlines
- Managed task priorities proactively, ensuring accurate and efficient completion of duties to meet team goals.
- Demonstrated physical stamina by handling packages weighing up to 70 lbs and adapting to varied hours, including nights, weekends, and peak seasons.
Associate
Look Theater
Dallas, Texas, TX
10.2016 - 11.2017
- Worked varied hours, days, nights, and weekends as business needs dictate.
- Actively helped up to 300 customers per shift
- Managed customer relations and customer service through daily communication and interaction.
- Maximized customer interactions by promptly identifying needs and wants.
- Increased customer satisfaction significantly within department.
- Handled cash and processed payments, sorting bills and maintaining records of transactions.
- Maintained clean, organized workspace according to operational standards.
- Consistently provided friendly service to promote better customer engagement.
- Responded to customer complaints to help resolve issues.
- Served snacks requiring specific care, refrigeration, and preparation upon purchase.
- Monitored inventory and notified management of deficiencies or shortages.
- Communicated stand offerings and answered guest questions regarding orders.
- Accurately read, understood, and carried out written instructions.
- Followed standards and procedures to maintain safe work environment.
Education
Interactive Game Design / Software Engineer
Richland Community College
Dallas, TexasSkills
- Warehouse organization
- Proficient in verbal and written communication
- Ability to work under pressure and in a fast-paced environment
- Order picking
- Effective team player with strong collaboration and communication skills
- Warehouse safety
- Flexibility and adaptability
- Organization and multitasking
- Problem solving and conflict resolution
- Receiving and processing shipments
Accomplishments
- Completion of Texas Principals of Real Estate 1
- Completion of Texas Principals of Real Estate 2
- Completion of Texas Law of Agency
- Completion of Texas Real estate Finance
- Completion of Texas Law of contracts
- Completion of Texas Pre-License - Promulgated Contracts
- Completion of Mortgage loan origination coursework and preparing for NMLS exam
Timeline
Grill Cook
Whataburger
10.2023 - Current
Warehouse Associate | Amazon Fulfillment Center
Amazon.com
09.2021 - 11.2022
Associate
Look Theater
10.2016 - 11.2017
Interactive Game Design / Software Engineer
Richland Community College