Summary
Overview
Work History
Education
Skills
Timeline
Generic

JOHNSON ADESOYE

Mesquite,TX

Summary

Proactive and Reliable Customer Service Executive used to building lasting client relationships. Seeking the opportunity to boost a company's success through attention to detail and the drive for excellence.

Overview

3
3
years of professional experience

Work History

Customer Service Executive

Genius Auto Group
Mesquite , TX
05.2021 - 08.2022
  • Delivered excellent service and maintained a positive attitude, building strong customer relationships in a faced-paced environment.
  • Utilized problem-solving techniques to address complex customer concerns efficiently, ensuring quick resolutions.
  • Maintained a calm and professional demeanor in stressful situations, effectively diffusing tension and ensuring accurate updates to account information in the database system.

Technical Support Representative

Union County College
Cranford , NJ
09.2019 - 02.2020
  • Diagnosed hardware and software malfunctions, identified appropriate solutions, and implemented those solutions effectively.
  • Provided technical support for complex hardware and software problems.
  • Supported users with troubleshooting and resolving issues related to database systems and applications.

Education

Bachelor of Science - Computer Science

Rutgers University Newark
Newark, NJ
01.2024

Associate of Science - Information Technology

Union County College
Cranford, NJ
01.2020

Skills

  • Effective Communication (Written & Oral)
  • Presentation Skills
  • Contract Negotiation
  • Account Management
  • Company policy adherence
  • Relationship Building
  • Title Examination
  • Decision-Making
  • Active Listening
  • Case Presentation
  • Problem-Solving
  • Customer Needs Assessment

Timeline

Customer Service Executive

Genius Auto Group
05.2021 - 08.2022

Technical Support Representative

Union County College
09.2019 - 02.2020

Bachelor of Science - Computer Science

Rutgers University Newark

Associate of Science - Information Technology

Union County College

Similar Profiles

CREATE PROFILE
JOHNSON ADESOYE