- Youth mentor, providing guidance and support to empower the next generation of leaders
- Watching Movies and TV Shows
- I participate in low-impact exercises to strengthen core muscles
- Music
- Martial Arts
- Dancing
- I enjoy helping others and giving back to the community
- Exploring famous landmarks, historical sites, and cultural attractions in a new destination
- Participating in cultural exchange programs and homestays
JOHNSON NWOGU
LOS ANGELES
Summary
Dedicated caregiver with strong skills in disability awareness, emotional support, and HIPAA compliance. Committed to enhancing client independence and quality of life through personalized care plans.
Skilled caregiver with extensive experience in providing direct support to individuals with diverse needs. Strong focus on teamwork and adaptability, ensuring reliable and flexible care. Proficient in personal care, medication management, and developing individualized care plans. Known for empathy, patience, and effective communication.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Direct Support Professional Caregiver
1Heart Caregiver Services
Los Angeles, CA
01.2026 - Current
- Assisted clients with daily living activities, fostering independence and enhancing quality of life.
- Implemented individualized care plans tailored to meet specific client needs and preferences.
- Communicated effectively with healthcare professionals to coordinate care and address client concerns.
- Monitored client health and well-being, reporting changes to supervisors for timely intervention.
- Assists clients to meet with doctor's appointments, prescription pick-ups, physical, mental, and social activities, walk in the neighborhood and card games
- Maintained accurate documentation of client progress and incidents in compliance with regulatory standards.
- Adhered to safety protocols to ensure a secure environment for clients during caregiving tasks.
Employment Support Coordinator
Opendoor Community Support Services
Los Angeles, CA
06.2025 - Current
- .Prepared individual service plan of interns
- Prepared one page description, people map, and communication chart of interns
- Plan and implement monthly calender of intern.
- Conduct person-centered planning with interns
- Develop targeted job-specific skills.
- Provide capacity-building support (e.g. shadowing, role-playing, discussion, etc) to interns.
- Pick-up and drop-off interns from their residence to activity or training area and vice-versa.
- Coordinated meetings and events for internal and external groups.
- Build communication and socialization skills.
Concierge/Security Officer
Defense International Corporation
Los Angeles, CA
07.2023 - 07.2025
- Delivered exceptional guest service, addressing inquiries and resolving issues promptly.
- Coordinated logistics for guest arrivals and departures, enhancing overall experience.
- Managed reservations and bookings using property management systems accurately.
- Provided local area information, recommending attractions and dining options to guests.
- Collaborated with property and maintenance staff to ensure seamless communication and service delivery.
- Screening visitors, verifying identities, and granting or denying access based on the company policies.
- Observing Surveilliance systems (CCTV), responding to alarms, and reporting suspicious activity.
- Greeting visitors, providing directions, answering inquires, and assisting with various needs.
- Responding to emergencies, assisting with evacuations, and coordinating with emergency services.
- Handling mail and packages, coordinating with maintenance staff, and assisting with other building-related tasks.
- Ensuring adherance to security protocols, building rules and residents policies.
Dispatcher/Customer Service Representative
A1 Limo Service
Los Angeles, CA
02.2022 - 06.2023
- Coordinated transportation logistics for efficient route management and timely service delivery.
- Utilized dispatch software to track vehicle locations and optimize scheduling processes.
- Communicated effectively with drivers to ensure adherence to safety protocols and service standards.
- Managed customer inquiries and resolved issues promptly, enhancing overall satisfaction ratings.
- Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
- Ensure our ground transportation services run smoothly daily by monitoring Driver App milestones and priority client bookings.
- Interacting with our partners/chauffeurs, and at times with guests via phone and email, resolving queries in real-time while building strong relationships and earning trust.
- Maintain and promote a positive attitude while meeting productivity goals, aiming to leave our customers and chauffeurs with a smile.
- Follow up on customer issues to the point of resolution, keeping guests updated as needed.
Security Field Supervisor
Skypower Secure Solutions Inc
Los Angeles, CA
11.2019 - 08.2022
- Oversaw daily security operations and ensured compliance with safety protocols.
- Trained and mentored security personnel to enhance team performance and efficiency.
- Developed and implemented security strategies to mitigate risks at client sites.
- Conducted regular site inspections to assess vulnerabilities and recommend improvements.
- Write and Submit Reports of Security and Supervision Visits.
- Provide security officers/guards and monitor Security Staff.
- Maintain Law and Order in The Area of Jurisdiction.
- Protect People and Property.
- Look Out for Suspicious Persons, Shoplifting, Transients, Vandalism or Hazards.
Education
Bachelor of Science - Transport Management Technology
Federal University Of Technology Owerri
Owerri Imo State NigeriaHigh School Diploma -
Stella Maris College
Port Harcourt Rivers State NigeriaSkills
- Disability awareness
- Emotional support
- Meal preparation
- Personal hygiene assistance
- Community integration
- Transportation assistance
- Patient care
- First aid and CPR
- Respectful and compassionate
- HIPAA compliance
- Time management
- Documentation
- Problem-solving
- Progress documentation
Certification
- Certified Direct Support Professional, [Fresno county superintendent school] -
Interests
Timeline
Direct Support Professional Caregiver
1Heart Caregiver Services
01.2026 - Current
Employment Support Coordinator
Opendoor Community Support Services
06.2025 - Current
Concierge/Security Officer
Defense International Corporation
07.2023 - 07.2025
Dispatcher/Customer Service Representative
A1 Limo Service
02.2022 - 06.2023
Security Field Supervisor
Skypower Secure Solutions Inc
11.2019 - 08.2022
Bachelor of Science - Transport Management Technology
Federal University Of Technology Owerri
High School Diploma -
Stella Maris College