Johnson Oyelami

• Ensured products met or exceeded client expectations. Excelled at gathering feedback and requirements; communicating needed changes to development team; and overseeing seamless, high-quality roll outs to on-time and on-budget conclusion.
• Worked to improve existing products based on customer evaluations and needs.
• Developed a deep understanding of the business objectives of internal and external stakeholders; evangelized the product vision and built trust by maintaining an accurate and achievable road map.
• Managed the entire product life cycle from prototyping, testing, design, and launch.
• Successfully prioritized product requirements and set realistic expectations in regards to development and timeline.
• Tested product usability with UX research team.
• Identified failures and successes of a product, using them as a springboard for future development goals.
• Monitored market trends and competitor performance and analyzed gaps to update promotional strategies and maximize sales.
• Led collaboration meetings to develop key processes for creation of new products.
• Mapped processes and implemented Agile product development to enhance workflows output.
• Liaised with various stakeholders within the company: engineering, media-buying, data science, sales, and marketing to optimize product roadmap.
• Prioritized roadmap in order to achieve product goals and metrics.
• Developed product documentation to communicate and align key components of upcoming features and products to internal teams.
• Collaborated with sales, marketing and support teams to launch products on time and within budget.

Investigate blocked UC claim wage investigations to reconcile discrepancies between wages reported by an employer and claimant's statement of wages earned.

• Conduct investigations to determine the employer's liability under the UC Law. In general, this type of investigation can occur when the employer is not responsive to centralized requests or can occur as a result of a legislative inquiry.

• Ensure that the employer is properly and accurately registered with the PA UC Fund by verifying information submitted on the PA Enterprise Registration (PA-100).

• Investigate predecessor/successor relationships, SUTA dumping cases, and possible bulk sale issues.

Examine employer records to secure certain information to help the UC Service Centers in possible fraud investigations.

• Attend UC tax and benefit appeal hearings to present information secured during an audit or wage investigation.

• Work UCMS generated tasks that include predecessor/successor, assessment, collection, bankruptcy, inquiry, and downward adjustment tasks.

• Analyze the employer's UCMS account to determine if errors or other discrepancies exist and initiate proper action to correct these errors or discrepancies.

Professionally negotiated and dealt with taxpayers in confrontational situations.

Processed tax payments, set up payment plans and worked with delinquent taxpayers to resolve issues.

• Identify, develop and implement process improvements as it relates to the administration of payroll and attendance management
• Manage and maintain relationship with outsourced payroll provider to provide efficiencies to global payroll processes
• Troubleshoots payroll processing and time & labor issues; develops root cause analysis and works with payroll manager and IT to bring items to resolution
• Ensure compliance with payroll, legal, tax and finance policies and procedures; make recommendations for process improvements
• Calculated payroll deductions by accurately using Peoplesoft and processed payroll to meet preset requirements.
• Performed calculations in overtime, vacation and sick hours to provide accurate data to payroll processing database.
• Oversaw day-to-day processing of payroll for over 150 employees, including review of timesheets and computing pay in accordance with FLSA.