Johnson SANON
Brooklyn,NY
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Overview
13
13
years of professional experience
Work History
Accounting Clerk
SSPI S.A
Port-au-Prince, Haiti
08.2014 - 07.2023
- Maintained up-to-date accounts receivable records and coordinated monthly billing activities.
- Processed invoices, payments, and statements in a timely manner.
- Resolved customer inquiries regarding bills and payments.
- Reviewed accounts payable ledgers for accuracy and completeness prior to payment processing.
- Analyzed variances between budgeted expenses and actual expenses.
- Processed both outgoing and incoming payments and invoices.
- Entered invoices into account software, updated accounts and identified aging balanced ready for collections activities.
- Used QUICKBOOKS to track accounting information, resulting in significant reduction in financial discrepancies.
- Communicated with vendors and clients to facilitate timely payments and reduce outstanding accounts receivable.
- Received payments from customers via cash, check and credit cards to pay company invoices.
Customer Service Agent
Unigestion Holding S.A (DIGICEL)
Port-au-Prince, Haiti
09.2011 - 04.2012
- Assisted customers with inquiries regarding products and services through phone, email, and chat.
- Collaborated with other departments such as logistics and sales to resolve customer issues.
- Followed up with customers via phone or email after purchase was made to ensure satisfaction.
- Monitored customer feedback through surveys and other methods for quality assurance purposes.
- Generated monthly performance metrics for tracking progress towards goals.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Educated clients on account services and resolved client inquiries regarding statement information and account balances.
Quick Response Force Driver
RECONNAISANCE GROUP S.A
Port-au-Prince, Haiti
04.2010 - 09.2011
- Ensured compliance with safety regulations while responding to emergency situations.
- Maintained accurate records of all response activities and incident reports.
- Coordinated with police officers, firefighters, paramedics, and other emergency personnel during response operations.
- Monitored radio transmissions for updated information regarding incidents or threats.
- Conducted search and rescue missions when necessary.
- Responded quickly and efficiently to calls from dispatch centers concerning urgent matters.
Education
Some College (No Degree) - Information And Communication Science
UP Université De Port-au-Prince
Port-au-PrinceSome College (No Degree) -
INUQUA Institut Universitaire Quisqueya- Amérique
Port-au-PrinceSkills
- Collaboration
- Excellent Communication
- Computer Literacy
- Microsoft Office, Quickbooks and Other Apps
- Fast Learner
- Leadership Development
- Hard Worker
- Problem Solving and Conflict Management
- Organization and Planing Management
- Strong Attention to Detail
Trainings, Workshops, Conferences And Seminars
- Date of Birth: 05/28/85
- Place of Birth: Port-au-Prince, Haiti
- Gender: Masculin
- Marital Status: Marié
Timeline
Accounting Clerk
SSPI S.A
08.2014 - 07.2023
Customer Service Agent
Unigestion Holding S.A (DIGICEL)
09.2011 - 04.2012
Quick Response Force Driver
RECONNAISANCE GROUP S.A
04.2010 - 09.2011
Some College (No Degree) - Information And Communication Science
UP Université De Port-au-Prince
Some College (No Degree) -
INUQUA Institut Universitaire Quisqueya- Amérique
Languages
French
Native/ Bilingual
Spanish
Limited
English
Professional
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