John T. Shahin Berry

Work History

Field Tech Level 2

Charter Communications, Spectrum

Corpus Christi, TX

02.2022 - Current

Utilized safety practices with no complaints or accidents.
Performed troubleshooting and diagnostics of malfunctioning equipment, machinery, tools and components.
Adhered to safety protocols by implementing routine tests and guaranteeing accurate and safe equipment handling.
Calibrated new and existing equipment for optimal performance.
Enacted successful repairs by applying technical skills and operations knowledge.
Discovered and resolved issues that affected project outcomes.
Diagnosed equipment malfunctions by analyzing technical data using applications.

Store Manager, Cashier, Barista

CommuniTea

Corpus Christi, TX

01.2019 - Current

Managed inventory control, cash control and store opening and closing procedures.
Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Explained menu items and suggested appropriate options for food allergy concerns.
Increased sales significantly by upselling higher-end products to customers.
Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Responded to customer requests for products, services and company information.
Assisted customers with setting appointments, special order requests, and arranging merchandise pick-up.
Cultivated customer loyalty, promoted repeat business and improved sales.
Developed community reputation through commitment to customer satisfaction and strong client relationships.

Police Officer

City Of Beeville Police Department

Beeville, TX

01.2010 - 11.2021

POSITIONS: Homicide Detective, Patrol Sgt, FTO, SWAT Team Leader, Basic Instructor, Internal Affairs
Led teams by example, consistently demonstrating correct behaviors and enforcing policies and procedures.
Completed detailed reports and required paperwork related to serving warrants, investigating criminal activity and force deployments.
Performed rescue functions at accidents, emergencies and disasters by directing traffic and administering emergency medical aid.
Responded to call-outs during periods of low coverage or high demand to serve public in [Location].
Backed up patrol officers during difficult stops or to answer complex questions.
Guided officers through difficult situations, backing up teams onsite and advising on strategic decisions.
Maintained positive community relations through active communication at crime scenes and assistance with programs such as mentoring underprivileged kids and teaching at Citizen's Police Academy events.
Conveyed important information at start of each shift such as areas of focus and persons of interest in local areas.
Structured assignments for subordinates based on current patrol priorities, special requirements and individual strengths.
Commanded on-scene tactical teams during critical incidents.
Provided for public safety by maintaining order, protecting people and property and promoting good community relations.
Identified, pursued and arrested suspects and perpetrators of criminal acts.

Lead Technician - Valero/Citgo

Encompass/Seal Tech

Corpus Christi, TX

01.2009 - 01.2010

Worked with contract company in Corpus Christi refineries monitoring valves throughout the units and checking for leaks
Tagged valves that had leaks so they could be repaired.
Managed daily activities, assigned tasks to specific staff members and utilized proven management techniques to cut work flow downtime and maximize revenues.
Implemented, configured and optimized safety standards.
Conducted tests of components and systems to evaluate performance and identify concerns.
Adhered to established policies and standards to safely complete projects.
Maintained training and continuing education for this position.

Security Officer Citgo Refinery

Allied Barton Security

Corpus Christi, TX

01.2008 - 01.2009

Day and Zimmerman Security
Worked security at Citgo refinery providing safety and security for the facility and people
Worked as a supervisor in command of a shift of multiple officers
Completed weekly work schedules for personnel.
Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
Patrolled and monitored premises in company vehicle, on bicycle and by foot.
Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
Gathered information, identified and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.

Corrections Officer

Nueces County Sheriff Department

Corpus Christi, TX

01.2006 - 01.2008

Within the Nueces County jail where I monitored up to 100 or more inmates at a time during my shift
Maintained the safety and security of each unit
Effectively interacted with staff, offenders, visitors and public to maintain security within facility.
Maintained safety and security of staff and public by applying defensive techniques and physical restraints.
Supervised inmates during all activities and transfers to monitor compliance and implement corrective actions.
Conducted pat downs and strip searches of inmates and visitors to prevent contraband from entering facility.
Routinely counted inmates and in response to potential security breaches.
Authored incident reports for management on violations and discrepancies.
Sanctioned regulatory compliance while managing visual inspections, work crew accountability, illegal substance checks and cell assessments.
Received and processed inmates into custody of institution by searching prisoners and taking charge of personal property.

Grocery Bagger, Cashier

H-E-B Grocery

Corpus Christi, TX

02.2000 - 04.2002

Completed daily orders with expert picking and packing of shipments.
Protected materials for transport by correctly packaging products in boxes and crates.
Removed trash, swept and mopped floors for professional appearance.
Retrieved items for customers and verified prices.
Collected carts from parking lot and designated return locations.
H-E-B worked as a carryout where I helped customers bag groceries and assisted placing the items into their vehicles
Later promoted to cashier where I assisted customers at the register with their groceries and accepting payment for the items purchased.

Summary

Overview

Work History

Field Tech Level 2

Store Manager, Cashier, Barista

Police Officer

Lead Technician - Valero/Citgo

Security Officer Citgo Refinery

Corrections Officer

Grocery Bagger, Cashier

Education

Homeschool Diploma -

GED -

Associate of Applied Science - Criminal Justice

Associate of Science -

Skills

Certification

Timeline

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