John Tank Hanna
Scottsdale,AZ
Summary
Demonstrated knowledge of customer relations, employee training and restaurant operations. Successful at handling simultaneous tasks in high-volume environments to satisfy customers and assist team members.
Overview
1
1
year of professional experience
Work History
Barista Trainer
Starbucks
Scottsdale, AZ
01.2022 - 07.2023
- Greeted guests with pleasant smile and superior customer service.
- Engaged customers during busy periods to maintain satisfaction and create customer connections.
- Supported highest standards of conduct and service to support company reputation.
- Provided individualized instruction to match personal strengths, background and learning style of each employee.
- Listened to customer desires and needs to recommend optimal products.
- Protected customers by regularly cleaning and sanitizing work areas and equipment.
- Addressed and resolved customer concerns to maintain brand loyalty.
Education
High School Diploma -
Saguaro High School
Scottsdale, AZ05.2022
Skills
- Training Background
- Health Codes Understanding
- Performance Improvements
- Complaint Handling
- Opening and Closing Duties
- Problem Solving
- Decision Making
- New Hire Training
- Professional Demeanor
- Speedy and Efficient
Timeline
Barista Trainer
Starbucks
01.2022 - 07.2023
High School Diploma -
Saguaro High School
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