JOHN'TASIA BALDWIN
Montgomery,AL
Summary
Motivated nursing student and School of Nursing Honor Society member with diverse clinical experience in emergency, acute care, maternal-newborn, pediatric, and psychiatric settings. Completed a 132-hour Emergency Department preceptorship at Baptist Medical Center East. BLS and PALS certified with strong assessment skills and a commitment to compassionate, patient-centered care.
Overview
13
13
years of professional experience
1
1
Certification
Work History
ASRS Logistics Team Member
Hyundai Transys
Montgomery, AL
06.2023 - 06.2025
- Managed automated storage and retrieval system to optimize seat management efficiency.
- Executed loading of seats onto trailer utilizing storage system for efficient transport.
- Verified order accuracy and assessed seat quality prior to shipping.
- Executed seat retraction and organized storage procedures.
Sales Representative
Ashley Furniture
Montgomery, AL
12.2020 - 05.2023
- Facilitated customer product selection and purchasing decisions to enhance satisfaction.
- Delivered exceptional customer service while demonstrating comprehensive product knowledge.
- Executed transaction processing and ensured meticulous documentation accuracy.
Call Center Team Lead
Continuum Global Solutions – Verizon Technical Support
01.2017 - 10.2020
- Oversaw technical support representatives to enhance service delivery and customer satisfaction.
- Facilitated troubleshooting and managed escalation processes to resolve technical issues.
- Mentored new employees and ensured adherence to quality service standards.
Team Lead
Six Flags Over Georgia
Austell, GA
05.2012 - 12.2016
- Oversaw daily operations of four concession stands to ensure efficient service delivery.
- Oversaw staff scheduling and coordinated shift assignments to optimize workforce efficiency.
- Oversaw inventory management and upheld customer service excellence.
Education
Associate of Science -
Troy University
Montgomery, AL01.2026
Skills
- Patient assessment and vital sign monitoring
- Medication administration (PO, IM, SQ, IV)
- IV insertion and IV therapy monitoring
- Wound care and dressing changes
- Foley catheter insertion and removal
- Nasogastric tube insertion and removal
- Blood glucose monitoring
- Electrocardiogram (EKG) performance
- Electronic health record documentation
- Patient and family education
- Infection prevention and safety
- Patient-centered care
- Critical thinking and clinical judgment
- Interdisciplinary teamwork
- Communication and conflict resolution
- Time management and prioritization
- Compassionate patient advocacy
Clinical Experience
- Emergency Department Preceptorship – Baptist Medical Center East, Montgomery, AL
- 132 Clinical Hours
- Assisted nurses with rapid patient assessments and triage support
- Monitored patient vital signs and clinical status
- Assisted with IV placement and medication administration
- Collaborated with interdisciplinary healthcare teams
- Provided patient and family education and emotional support
Clinical Rotations
- Jackson Hospital – Acute Care / Medical-Surgical Nursing, Labor & Delivery
- Baptist Medical Center East – Postpartum / Mother-Baby, Newborn Nursery, Pediatrics
- East Alabama Medical Center – Psychiatric / Mental Health Nursing
- Crossbridge Behavioral Health – Psychiatric / Mental Health Nursing
Certification
- Basic Life Support (BLS) – American Heart Association
- Pediatric Advanced Life Support (PALS) – American Heart Association
Affiliations
School of Nursing Honor Society – Troy University
Timeline
ASRS Logistics Team Member
Hyundai Transys
06.2023 - 06.2025
Sales Representative
Ashley Furniture
12.2020 - 05.2023
Call Center Team Lead
Continuum Global Solutions – Verizon Technical Support
01.2017 - 10.2020
Team Lead
Six Flags Over Georgia
05.2012 - 12.2016
Associate of Science -
Troy University